Restaurants and hospitality

The AI Employee for guest work that cannot sit in an inbox.

Start with one managed AI Employee for guest calls, reservation changes, catering inquiries, or private-event leads. It prepares the confirmed next step while seating, pricing, menu, and service exceptions return to the right manager.

Restaurant host and floor manager coordinating a reservation request

Reservations & Guest Requests

Request: Party size, date, time, seating need, guest history, and approved availability.
Next step: Prepare the reservation or change and return seating exceptions to the host.
Outcome: A confirmed reservation step or host decision.

See the workflow

Restaurant event coordinator and chef reviewing a private dining request

Private Dining & Catering

Request: Event date, guest count, package interest, menu questions, and decision timing.
Next step: Qualify the event and prepare the coordinator handoff.
Outcome: A private-event-ready lead.

See the workflow

Hospitality operations managers reviewing a guest-service handoff

Multi-Location Hospitality

Request: Location, guest request, operating rule, exception, and accountable manager.
Next step: Apply location-specific rules and route exceptions with the full history.
Outcome: A consistent next action across locations.

See enterprise controls