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Omni Studio for personal and local services

Fill open chairs, keep memberships active, and get paid

One workspace for salons, studios, and spas. Sending, booking, and charging wait for your approval.

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Book a 20-minute call so we understand your needs and get your demo ready.

Sample job

AI employee Mia

Chief of staff Waiting for you

Works in: Personal services
  1. Today

  2. You

    Fill Friday's open color slots from the waitlist.

  3. AI employee Mia is working on a task Chief of staff

    AI employee Mia is waiting for you

    Step 5 of 5
  4. AI employee Mia, Chief of staff

    Offer Friday's openings to 3 clients

    Why
    Friday has 2 open color slots, and 3 clients on the waitlist are waiting for a color.
    If approved
    Send personalized messages with time options and hold the slots for 2 hours. Booking a yes waits for you.

    Hi Sarah, color appointments opened up on Friday at 10:00 AM and 2:00 PM. Reply with the time you want and we'll hold it for you for 2 hours. Luma Studio

    Nothing is sent until you approve.

What AI employees do for salons, studios, and spas

Each card is one job: the AI employee who prepares it, the draft, and what stays with you.

  1. 2:00 p.m.

    A cancellation leaves an empty chair

    AI employee MiaWaitlist fill
    1. Jess canceled her 2 p.m. color
    2. Hi Kim, a 2 p.m. spot opened today with Ana. Want it?
    3. Offer the slot to KimEditApprove

    Still yours: Each offer and each booking

  2. No-show

    New clients book and do not come

    AI employee Mia and AI employee NoraDeposit request for new clients
    1. New client booked: balayage, Sat 10 a.m.
    2. To hold Saturday, please pay the $40 deposit here.
    3. Send the deposit linkEditApprove

    Still yours: The deposit link and any charge

  3. 2 days

    Clients leave without booking the next visit

    AI employee ReggieRebooking nudge
    1. 7 clients left with no next visit
    2. Your cut is due in about 6 weeks. Want Tuesday, Nov. 24?
    3. Send 7 rebook textsEditApprove

    Still yours: Every text, before it goes out

  4. 90 days

    Regulars drift to another salon

    AI employee ReggieLapsed client win-back
    1. 14 clients have not booked in 90 days
    2. We have not seen you since July. Ana has Thursday open.
    3. Send 14 win-back notesEditApprove

    Still yours: Every message, before it goes out

  5. 14 days

    Memberships lapse with no reminder

    AI employee Reggie and AI employee NoraMembership renewals
    1. 5 memberships renew in 14 days
    2. Your membership renews Nov. 2 at $89 a month.
    3. Send 5 renewal noticesEditApprove

    Still yours: Each notice, and every charge

  6. Next day

    Aftercare questions arrive at 10 p.m.

    AI employee OliviaAftercare note
    1. 4 facials yesterday
    2. Skip retinol for 48 hours and use SPF. Reply with any questions.
    3. Send 4 aftercare notesEditApprove

    Still yours: Every note, before it goes out

How it works

  1. 01

    We set up one job and connect your tools

    On a 20 minute call, we pick the job that costs you the most time. We bring in your clients and services by CSV and connect Google Calendar and Twilio.

  2. 02

    Your AI employees read records and prepare drafts

    AI employee Mia offers canceled slots to your waitlist, AI employee Mia and AI employee Nora draft deposit requests for new clients, and AI employee Reggie drafts rebooking texts. Each draft shows the source record and the proposed action.

  3. 03

    You review and approve before anything goes out

    You check each draft on your phone or desktop, edit a word if needed, and tap approve. Every decision is logged.

What runs alone and what waits for you

Does on its own

  • Reads the schedule, the waitlist, and client records
  • Finds open slots and matches them to the waitlist
  • Drafts offers, reminders, review requests, and past-due notes
  • Flags missing intake or consent, and packages running low

Waits for your approval

  • Sends a text or an email to a client
  • Books, moves, or cancels an appointment
  • Changes a membership, a package, or a gift card
  • Takes a payment or issues a refund

Never does

  • Text a client who has not agreed
  • Book past a provider's capacity
  • Complete a visit without required intake and consent.
  • Give medical advice or sign off on a service plan

Questions salons, studios, spas, and gyms ask

Will it text my clients without asking me?

Not by default. Texts, bookings, changes, cancellations, and payments wait for your approval, with the exact message shown. Every decision is logged.

Is it for salons, gyms, or spas?

Yes, if you book by provider, chair, or room. That fits salons, barbershops, studios, spas, and gyms. If you run something different, tell us what you run.

What about med spas and anything clinical?

We make no clinical claims, and the AI gives no medical advice. It can draft intake summaries, aftercare notes, and series quotes, and a provider signs off first. Clinical features need extra setup, so ask us first.

How do memberships and past-due balances work?

Nora drafts a reminder for each past-due membership. Sending, charging, refunding, and plan changes wait for you. Card payments are available through Stripe, and Omni does not store card numbers.

Can clients book themselves online?

Yes. The workspace includes a public booking page and client portal. Bookings land on your schedule, with the same capacity and conflict checks.

What does it cost?

Book a 20-minute call so we understand your needs and get your demo ready. Plans and prices are on the pricing page.

Can I use it for classes, tours, or a veterinary clinic?

The workspace books by time slot and capacity. Book a 20-minute call to discuss your needs and get your demo ready. There is no veterinary workspace and nothing clinical.

One color booking, from the request to the review ask, across three AI employees. Read the story

See it work

All stories

Use cases for personal services

More from the journalBrowse all use cases

AI employee MiaAI employee HankAI employee CodyAI employee ReggieAI employee NoraAI employee OliviaAI employee Sam

Book a 20-minute call

Show us the front desk or back office job that eats up your week, and we will tell you what AI employee Mia and the team can prepare for your approval and what it will cost in writing.

Book a 20-minute call