Skip to content
Omni Studio
Start free
Omni Studio for pharmacies and distributorsRequest access

Appointments, outreach and books, with your review first

Bookings, patient reminders and invoice checks. You decide what goes out.

Tell us what you needSee how it works

Available by request, case by case.

You
Remind patients due for a consultation next week.
Reggie·Marketing and growth
  • Found 32 patients due next week
  • Prepared the reminder messages
  • Sent the list to Sam for review
Sam·Compliance review
  • Read every message against your checklist
  • Flagged 2 for a person to check
  • Ready to send to 30 patients

Approve outreach after review

Why32 patients are due next week. Sam flagged 2 for a person, and 30 are ready to send.

If approvedReggie sends the reminder to those 30 only. The 2 flagged stay with you. The send is logged.

Edit message

Hi, this is Riverbend Pharmacy with a reminder that you are due for a consultation next week. Please reply to book a time that works for you. Reply STOP to opt out.

Approved by Dana. Scheduled for Monday at 9:00 to 30 patients, and logged.

Sam's computer

Live
  • Read the 32 reminder messages
  • Checked each against your checklist
  • Flagged 2 for a person to check
  • Waiting for your approval
  • Approved and scheduled

Illustration with sample data.

Where the week goes

The jobs that eat your week

  1. 5 days

    Patients run out before they refill

    ReggieRefill remindersComing
    1. 38 refills due in 5 days
    2. Your refill is ready to order. Reply YES and we will start it.
    3. Send 38 remindersEditApprove

    Still yours: Every text. No medicine names unless asked

  2. One call

    A side effect report gets written down wrong

    Mia, then SamAdverse event intakeComing
    1. Caller reports a rash after a new medicine
    2. Recorded the words as said
    3. Alert sent to your safety contact.

    Still yours: Your safety contact reviews and reports

  3. Short-dated

    Expired stock found on the shelf

    Hank, with SamLot and expiry watchComing
    1. Checked lots and expiry dates
    2. 4 lots expire within 30 days
    3. List sent to your team.

    Still yours: Your team pulls and returns the stock

  4. Recall

    Working out who got the recalled lot

    Reggie, with SamRecall noticeComing
    1. Lot flagged for recall
    2. 41 patients received it
    3. Recall notice to 41 patientsEditReview

    Still yours: Approving the notice

  5. 90 days

    A state license nears its end date

    SamLicense and registration watchComing
    1. Checked 6 licenses and registrations
    2. State permit ends Jan. 15
    3. Alert sent to you at 90 days.

    Still yours: You renew. Sam only alerts

  6. One claim

    Marketing copy claims more than the label

    SamClaims check on every draftComing
    1. Read the draft refill flyer
    2. "Works in 24 hours" is not in the labeling. Suggested safer wording.
    3. Review the flagged claimEditReview

    Still yours: What gets used

Sample data. The moments are typical of the trade.

A day at a pharmacy

One day at Riverbend Pharmacy

Sample data. The tasks shown are not built yet.

18:50 AM
Mia, chief of staffMiaChief of staffFront desk and calendar

A consultation is booked

Mia finds 10:30 and drafts the confirmation.

29:12 AM
Sam, compliance and checksSamCompliance

A reminder goes through review

Reggie finds 32 due next week. Sam flags 2 for a person and passes 30.

32:20 PM
Nora, billing, books and reportsNoraBilling, books and reports

A supplier invoice does not match

Nora flags the mismatched invoice and drafts a question for the supplier.

Dana decidesNo payment is made.

45:30 PM
Nora, billing, books and reportsNoraReports

The day closes

Nora summarizes the day from the activity log.

Illustration with sample data. Every name is fictional.

The team

Your AI employees in pharmaceutical

All seven have skills for pharmaceutical (available by request). Meet all seven.

Control

What runs alone and what waits for you

Does on its own

  • Reads your calendar, orders and documents
  • Drafts reminders, outreach and supplier questions
  • Checks each draft against your checklist
  • Flags invoices that do not match what arrived

Waits for your approval

  • Sends a message or an email
  • Books or changes a consultation
  • Changes records, terms or status
  • Anything involving money, like invoices or payments

Is designed not to

  • Sign documents for you
  • Give medical advice or answer health questions
  • Decide what your rules allow
  • Message people who have opted out

Nothing here says any rule or regulation is met.

Status

Where each part stands

Available by request, case by case.

Available: runs today. In design: not built yet. Product names and logos belong to their owners and do not imply endorsement.

In the workspace

In design
  • Consultation bookingTimes, confirmations, reminders
    In design
  • Reviewed outreachDrafts for due patients
    In design
  • Compliance review deskReview against your checklist
    In design
  • Supplier and wholesale billingInvoice matching and drafts
    In design
  • DocumentsTeam documents in one place
    In design
  • Connections to pharmacy and wholesaler systemsNone connected today
    In design

Connections

Available on the Omni platform. Switched on case by case, once scope is agreed.

  • GmailReads your inbox and drafts replies
    Available
  • Google CalendarTwo-way schedule sync
    Available
  • TwilioTexts and calls on your own number
    Available
  • CSV importBrings in records from a spreadsheet
    Available
  • QuickBooksConnects to QuickBooks
    Available
  • StripeCustomers pay invoices by card through Stripe
    Available
  • AI phone answeringAnswers calls on your own number
    Available
  • E-signatureSends documents out to be signed
    Available

Nothing pharmacy-specific is connected.

Related use cases

The same jobs, in other workspaces

No pharmacy use cases yet.

Every action is logged, and sending waits for your approval. We scope regulated work case by case, and your business stays responsible for its own compliance. See how we test it on Security

Questions

Questions pharmacies and distributors ask

Is this available today?

By request, case by case. There is no self-serve sign-up for pharmaceutical today, and the parts marked In design above are not built yet. Tell us what you need and we will say what could fit.

Would the AI send messages to patients on its own?

Not by default. Sending, booking changes and money wait for your approval, after a review. Every decision is logged.

Does it give medical advice or answer health questions?

No. It is not a clinical tool. It covers only booking, outreach, billing and documents.

Does this meet pharmacy rules and regulations?

We make no regulatory claim, and nothing here says a rule or regulation is met. Your advisors decide what your team may send, store and keep.

What happens to patient information?

We have not designed this yet, so we make no claim about it. We would work through it with you before any patient information is used.

Can it connect to my pharmacy or wholesaler system?

Not today. No pharmacy or wholesaler ordering system is connected, and we would scope that with you. The platform connects to Gmail, Google Calendar and Twilio, and imports spreadsheets.

For pharmacies and distributors

Help shape this workspace

Tell us your slowest jobs and the messages that need review.

Tell us what you need See how it works