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AI employees do the work. You approve it

Start with one job, like booking service calls. Mia answers the call, finds an open time, and asks you before the visit is booked and the text goes out.

Free for 14 days on sample data. No credit card.

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Hank's computerOperations and dispatch

Sample data

TaskNo heat, and an older adult lives there

  • Reads the text and the system record
  • Flags no heat with a vulnerable occupant
  • Moves the call to the top of the list

Needs your approval

Confirming the no-heat call, no time promised

No arrival time or repair outcome is promised.

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What runs on its own and what waits for your approval

Follow one sample job: Maya Chen asks for a furnace tune-up on Thursday.

  1. Does on its own

    Reading and preparing

    • Reads your records and documents
    • Drafts replies, offers, and checklists
    • Flags what is missing

    In this job

    Mia reads Maya's request and checks Thursday's open windows.

    Mia drafts the confirmation text for 10:00 to 12:00.

  2. Waits for your approval

    Anything that sends, spends, signs, or changes

    • Sends a message or email
    • Books or changes an appointment
    • Changes a price, term, or status
    • Anything involving money

    Needs your approval

    Send this confirmation to Maya Chen

    Hi Maya, you're booked for a furnace tune-up on Thursday between 10:00 and 12:00. Reply here if you need to change it.

    Nothing goes to Maya until you tap Approve.Approved by you at 9:18 a.m. Sent once and logged.

Hard limits

  • Never signs documents for you
  • Never moves trust or client funds
  • Never gives legal, medical, or financial advice
  • Never treats people differently by a protected trait

Sample data. Maya Chen is a fictional customer.

These are defaults. You choose what may run on its own.

How the system works · An AI employee's own computer · How we test security

Watch an AI employee do one job

Pause and take control whenever you want. Watch each AI employee work live on its own computer. It waits while you take over and logs every step and decision. How its own computer works.

See it for
You
Book Maya Chen's furnace tune-up for Thursday and tell her the arrival window.
Mia·Chief of staff
Mia is on it.
  • Checked Thursday's open windows
  • Matched an HVAC-certified tech
  • Drafted the confirmation text

Send this confirmation to Maya Chen

WhyMaya asked for a Thursday tune-up, and 10:00 to 12:00 is open with an HVAC-certified technician.

If approvedMaya gets this text, the visit is added to Thursday's schedule, and the confirmation is logged.

Approved by Dana. Confirmation sent to Maya Chen, and the visit is on Thursday's schedule.
Rejected by Dana. Nothing was sent, and the draft stays on the record.

Mia's computer

Live
  • Opened Calendar
  • Found open windows
  • Drafted the confirmation
  • Waiting for your approval
  • Approved and sent

Illustration with sample data

Transcript. Book Maya Chen's furnace tune-up for Thursday and tell her the arrival window. Mia, the chief of staff, checked Thursday's open windows, matched an HVAC-certified tech, and drafted the confirmation text, working on its own computer. It then asks for approval: Send this confirmation to Maya Chen. After approval: Approved by Dana. Confirmation sent to Maya Chen, and the visit is on Thursday's schedule.

Start with a free workspace

Try one AI employee on sample data for 14 days. No credit card. Calls, texts, and email are simulated until you go live.

  1. Open a free 14-day workspaceFive fields on one form
  2. Pick one job and bring your recordsImport customers, leads, jobs, and invoices from a spreadsheet
  3. Set the limits, then go liveReal sending starts only when you switch it on
  • Free workspace

    $0

    14 days on sample data

    • The workspace and the AI employees
    • Calls, texts, and email are simulated
    Start free
  • Pilot

    $497 a month

    One AI employee with one skill turned on, with setup help

    • Setup and CSV import help
    • A regular review with the Omni team
    • Approvals and an activity log

    Begins with the free 14-day workspace

    Start a pilot
  • Custom Build

    From $4,500 a month

    Several AI employees, with workflows and approval rules set for your operation

    • Setup and connections done with you
    Talk to a person
  • Enterprise

    Talk to a person

    Scoped with our team, for larger organizations

    • Rollout planned with our team
    • Security review and permission setup
    Contact our team

Prices in US dollars. AI usage is included in every plan. TwilioPhone numbers and message delivery run through your own Twilio account, and Twilio bills you directly for them. AI calls and AI texts are included in every Omni plan. bills you directly for phone numbers and messages.

Common questions

Short answers about approvals, setup, phones, data, and price. Talk to a person if yours is not here.

Approval and control

Does the AI act without asking me?

It reads and drafts on its own. Sending, booking, and changes to prices, terms, status, or money wait for your approval. A few channel settings, such as Gmail auto-reply, can send on their own, and they are listed in Settings. How approvals work.

How do I approve something?

Each request shows the draft, why the AI wants to act, and what happens if you approve. You approve, edit, or reject it. An approved action runs once, and the result is logged.

What happens when the AI is unsure?

It flags what is missing on the record and asks you. Anything it would send, book, or change still waits for your approval.

Can I let some work run on its own?

Yes. The approval rules are defaults, and you choose what may run on its own.

Can I see what the AI did?

Yes. The activity log records each AI action with who, what, and when. Each approval records who said yes.

Can I watch it work or take over?

Each AI employee works on its own computer that you can watch and take over.

Does it give legal, medical, or financial advice?

No. That is one of the limits set for each industry, along with signing documents for you and moving trust or client funds.

Setup and tools

How long does setup take?

You fill in five fields on the trial page, and we set up a free workspace with sample data for your industry. Bring your records and connect your tools when you are ready. On the Pilot, our team helps with setup and CSV import.

Do I have to replace my tools?

No. Omni connects to Gmail, Google Calendar, Twilio, QuickBooks, Stripe, and 1,500+ apps through Composio, a connection service. You can also import from a spreadsheet.

Can I bring my customer list?

Yes. You can import customers, leads, jobs, and invoices from a spreadsheet (a CSV file). Import help is part of the Pilot.

Does it work with QuickBooks and Stripe?

Yes. Card payments run through Stripe, and QuickBooks sync is available.

Phone and texts

Can it answer my business phone?

Yes. AI phone answering is available. Mia answers calls on your own number and drafts a text back to missed calls for you to approve.

Why do I need a Twilio account?

Phone numbers and message delivery run through your own Twilio account, and Twilio bills you directly for them. AI calls and AI texts are included in every Omni plan.

Will callers know they are talking to AI?

Callers talk to AI, and depending on the law where you operate and your settings, you may need to tell them so. We do not give legal advice, so check with your attorney. See the Terms.

Does the free trial text my real customers?

No. In the free workspace, calls, texts, and email are simulated, so nothing reaches your customers until you go live.

Data and security

Who owns my data?

You own your business data. Owners can export customers, leads, jobs, invoices, and estimates at any time. See the security page.

Is my data used to train AI?

No. Your customer data, call recordings, and transcripts are not used to train AI models without your explicit written consent.

How is my data protected?

Credentials you connect, such as Twilio and Gmail, are stored encrypted (AES-256-GCM). Each business's data is kept separate from every other business's data, with role-based access, and backups are encrypted off-site.

Are you SOC 2 or HIPAA certified?

No. Our in-house security team tests what we build, including penetration tests and prompt injection tests. There is no third-party certificate or audit report today. How we test security.

How long are call recordings kept?

Call recordings and transcripts are kept for 90 days by default. You can set a shorter period or ask us to delete them sooner.

Pricing and the trial

How much does it cost?

The free workspace is $0 for 14 days. The Pilot is $497 a month, Custom Build is from $4,500 a month, and Enterprise is priced with our team. Compare plans.

Do I need a credit card for the trial?

No. The free 14-day workspace takes no card.

What happens after the 14 days?

The AI employees pause until you choose a plan, and your records stay in the workspace. You are not charged automatically, because the free workspace takes no card.

Is AI usage billed on top of the plan?

No. AI usage, AI calls, and AI texts are included in every plan, with no credits to buy. Twilio bills you directly for phone numbers and message delivery.

Can I cancel at any time?

Yes. Under our Terms, cancellation takes effect at the end of the current billing cycle, and fees for that cycle are not refunded. Custom Build and Enterprise terms are agreed in writing before you start.

Is there an annual contract?

The Pilot is billed monthly, with no annual price today. Terms for Custom Build and Enterprise are agreed in writing before you start.

Industries and support

Is there a workspace for my kind of business?

There are eleven industry workspaces. See the industries list to find yours. If yours isn't listed, tell us what you run.

Which AI employees are there?

Seven, and the same seven work in every industry workspace, including Mia at the front desk and Nora on the books. Meet the 7 AI employees.

How do I get help?

Send a message on the contact page or email support@omni.studio. A person on our team reads it and replies, and you can book a time to talk.

Put one AI employee to work

Free for 14 days on sample data. No credit card.