Front desk
Welcome customers, capture the right details, and make the next step clear before another call becomes a missed opportunity.
About Omni Studio
We don't sell a chatbot.
We build the operating layer that moves work forward.
Omni Studio gives service businesses one managed AI Employee for a recurring workflow, then adds specialist employees around the same business context. Start with the work that keeps interrupting the team and keep sensitive decisions with a human owner.
240+ businesses live
43 US metros
4.9/5 from 87 owners
7 days to live
One call, end to end
- Front deskNew request captured, 2:14 AM
- ContextNext action prepared from the rules you provide
- EscalationSensitive decision returned to the owner's team
- HistoryWork history: what happened, what's next
This is a workflow, not a widget.
- 01What we are
- A managed operations studio. Our team configures one AI Employee around your business, then adds specialist employees when the workflow earns more capacity. We operate and quality-check the system with you. You get an outcome, not a login.
- 02What we're not
- Not a chatbot widget, not a script you install, not another dashboard to babysit. Omni gives the work an owner, carries context forward, and keeps each next action visible.
- 03What that means
- Your business keeps moving at 2 AM, on weekends, and mid-season. One AI Employee owns the routine workflow, specialist employees extend it, and sensitive decisions return to you first.
Why we exist
Point tools answer.
Systems grow.
Every service business we meet has the same wound: the work repeats, the context gets lost, and the next action falls between people and tools. A chatbot can't fix that, because the problem was never the greeting. It is everything after: the customer context, the follow-up, the financial question, the reputation signal.
So we give the work a clearer path. Omni connects the role doing the work to the context around it, with specialist support across customer response, sales, reputation, finance, accounting, and marketing. Our team supervises the system and brings judgment calls back to your people.
AI that does the work. Humans who own the outcome. You who stay in control.
What we actually build
The roles your week
keeps asking for.
Finance
Routine financial follow-up stays organized and visible, while anything that affects money returns to the human owner with its context intact.
Reputation Specialist
Review invitations, referral nudges, and win-back messages happen at the right moment, with your team deciding what should be sent publicly.
Visible work history
One plain-English view of what moved, what changed, what needs attention, and where a human decision is still required.
How we work
From first role to trusted system.
-
Map
Start with your real workflow. We map how calls, forms, jobs, and invoices actually flow through your business today.
Day 0 -
Build
We configure your roles around the services, rules, sources, and human review paths you choose.
Days 1–6 -
Go live
Your first role runs a real workflow. You watch every action in the work history.
Day 7 -
Operate & grow
Our team QA's real calls weekly, tunes the workflows, and adds the next role when your business is ready.
Every week after
Non-negotiables
Four things we won't compromise on.
These are structural. They're in the product, the contract, and the pricing.
You own anything sensitive.
Money, contracts, and public replies return to a human owner with the context needed to decide.
Humans QA the machines.
Our operators audit real calls and workflows every week. When something drifts, we fix it before you ever notice.
Your data stays yours.
Full export within 48 hours of asking, in writing. No hostage data, ever.
No lock-in.
Month to month, flat rate, cancel anytime. We keep your business by earning it, not by contract.
15,500+leads recovered for owners who used to miss them
240+businesses live
43US metros
27+tools connected
4.9/5rated by 87 owners
Built and operated from San Francisco. Working in home services, healthcare, legal, real estate, finance, and hospitality across the United States.
Plain answers
What people ask about Omni.
What is Omni Studio?
Omni Studio is a managed operations studio for service businesses. It configures and operates one AI Employee on a repeatable workflow, then adds specialist employees for front desk, support, reputation, sales, finance, accounting, and marketing, with human review on sensitive work.
Is Omni Studio a chatbot?
No. A chatbot answers questions and stops. Omni builds complete workflows around your business: the same request moves from answered call to qualified lead to booked job to paid invoice to five-minute owner brief, automatically and under your control.
What does "managed" mean?
Omni's human operators build your system, monitor it, and QA real calls and workflows every week. You never train a model, write a prompt, or babysit a dashboard. You read a morning brief and approve what needs your yes.
Which tools does Omni work with?
Omni connects with 27+ tools including QuickBooks, Stripe, Gmail, Google Calendar, Google Business Profile, and the CRMs service businesses already run, or its own included CRM if you'd rather consolidate.
How fast can we go live?
Most teams start one real workflow in 7 days. The trial begins with your real business context, followed by connection, review, and expansion only when the role earns trust.
How much does it cost?
The pilot is $247 for the first month, then $497 per month flat. Custom role systems start at $4,500 per month. Month to month, no setup fees, no lock-in, and full data export within 48 hours whenever you ask.
Who is Omni Studio for?
Owner-run service businesses in the United States: home services, healthcare and dental practices, law firms, real estate teams, finance and professional practices, and restaurants and hospitality, across 43 metros and growing.
Do I lose control of my business?
The opposite. Every sensitive quote, payment, and public reply returns to a human owner, and the work history shows everything that happened. Autonomy where it is safe, your hand on everything that matters.
Let's build the system
your business runs on.
Fifteen minutes. We'll map your call-to-cash flow and show you exactly what Omni would run.