AI employee Mia drafts the new-patient reply. Your front desk reviews it and approves the next step.
A short call with a person. We scope the workflow with you.
Administrative sample only. No clinical advice. We make no Health compliance or certification claim.
Sample job
AI employee Reggie
Marketing and growth Waiting for you
You
Who is due for a recall visit this month?
AI employee Reggie is working on a task Marketing and growth
Hi Anna, it is time to book your next visit at Harbor Family Dental. Reply BOOK and we will find a time that works. Reply STOP to opt out.
Nothing is sent until you approve.
AI employee Mia collects the details of after-hours administrative requests and drafts the reply. Your front desk approves each message. We scope the workflow with your practice.
Administrative work only. No clinical advice. We make no Health compliance or certification claim.
AI employee Mia
Chief of staff Waiting for you
You
A caller left a voicemail after hours asking to move Thursday's appointment.
AI employee Mia is working on a task Chief of staff
Hi Taylor, thanks for your message. We have Friday at 9:30 AM or 2:00 PM open. Reply with the time you prefer and our front desk will confirm it.
Nothing is sent until you approve.
Sample workflow. Names, messages and amounts are examples. This is not a customer result.
AI employee Mia answers new-patient texts that arrive after hours, collects the details and drafts the reply. Your front desk approves each message. We scope the workflow with your practice.
Administrative work only. No clinical advice. We make no Health compliance or certification claim.
AI employee Mia
Chief of staff Waiting for you
You
A new patient texted at 8:15 PM asking for a first cleaning appointment.
AI employee Mia is working on a task Chief of staff
Hi Jordan, thanks for reaching out. We have new-patient openings Tuesday at 8:00 AM or Wednesday at 3:30 PM. Reply with the time you prefer and our front desk will confirm it.
Nothing is sent until you approve.
Sample workflow. Names, messages and times are examples. This is not a customer result.
Each card is one job: the AI employee who prepares it, the draft, and what stays with you.
A patient forgets the 9 a.m. cleaning
Still yours: Every text, before it goes out
Overdue patients never hear from you
Still yours: Every message, up to 3 per patient
Treatment plans sit unscheduled
Still yours: Every message, and all clinical answers
New patients fill forms in the waiting room
Still yours: Every reminder, before it goes out
The huddle starts without the numbers
Still yours: The day's decisions. Nothing goes out
A message says swelling and fever
Still yours: Your provider gives every clinical answer
01On a 20 minute call, we pick the job that costs you the most time. Book a 20-minute call so we understand your needs and get your demo ready.
02AI employee Mia drafts visit reminders, AI employee Reggie drafts patient recall texts, and AI employee Olivia chases unfinished intake forms. Each draft shows the source record and the proposed action.
03You check each draft on your phone or desktop, edit a word if needed, and tap approve. Every decision is logged.
Does on its ownReads and prepares. Nothing leaves the practice.
Waits for your approvalAnything that sends, spends, signs, or changes.
Never doesLimits for health and dental.
Sensitive actions wait for your approval by default. You choose what, if anything, runs on its own, and every decision is logged.
It finds patients who are due and agreed to hear from you, and drafts the message.
Read the use caseIt matches canceled slots to patients who asked for them and drafts offers.
Read the use caseThe AI lists what is overdue, reads the history and drafts a polite reminder for approval.
Read the use caseEvery action is logged, and sending waits for your approval. We scope regulated work case by case, and your business stays responsible for its own compliance. See how we test it on Security
It can answer them and write them up. AI phone answering is available: AI employee Mia answers calls on your own number, texts back missed calls, and drafts replies for your staff to approve. AI employee Mia gives no clinical advice, so anything urgent or clinical goes to a person on your team. Health is scoped one practice at a time. See the AI receptionist and after-hours call answering.
Discuss one job, such as scheduling or recall, on a 20-minute call. We review regulated workflows and your approval rules with you during setup. Book a 20-minute call.
No. It never diagnoses, interprets symptoms, gives clinical advice, or prescribes. Clinical questions go to a person on your team, and a clinician signs off on plans, consents, and notes.
Not by default. It finds who is due and drafts the message, and sending waits for your approval. Recall lists keep only patients who agreed to hear from you, and every decision is logged.
AI employee Nora prepares claims, eligibility checks, and prior authorization requests for staff approval. It also follows patient balances and drafts reminders. It never writes off a balance or promises insurance will cover a visit.
No. Omni runs the front of the practice: schedule, intake forms, recall, and balances. It is not a clinical records system.
We make no compliance or certification claim for Health today. Regulated workloads are scoped one practice at a time, and everything here uses sample data. You remain responsible for your own compliance, so involve your own advisors.
Yes. It prepares appointment reminders and recall messages, and drafts replies to new-patient requests, for your staff to approve. It decides nothing clinical.
Last updated October 2026. See a dental after-hours text or a recall from list to visit.
One recall, from the due list to the booked holds, across three AI employees. Read the story
AI employee Reggie · Marketing and growthFull workflow, 3 AI employees14 patients are due for a cleaning
AI employee Reggie drafts the recall texts, AI employee Mia drafts the holds, and AI employee Nora follows up on one open balance. You approve each step.
Dental officeSee it work
AI employee Mia · Chief of staffA new patient texts after closing time
AI employee Mia drafts a reply and flags the insurance question for your front desk.
Dental officeSee it work
Show us the front desk or back office job that eats up your week, and we will tell you what AI employee Mia and the team can prepare for your approval and what it will cost in writing.
Book a 20-minute call