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Journal for independent restaurants and catering teams

These guides cover the repeatable front-of-house and office work that piles up while your dining room is full, from a 30-person rehearsal dinner inquiry landing during Saturday dinner rush (an illustration) to answering evening phone calls. Your manager approves every draft before it goes out.

Start here with three core restaurant guides

  1. AI phone agent for restaurants that handles reservations and catering
  2. AI agent implementation for restaurants, one job at a time
  3. AI approval workflow for restaurants and where approvals go

Browse restaurant guides by shift job

Every workflow keeps human approval in place: a person confirms every table, catering quote, and deposit request.

Put Mia, Cody, and Nora to work with your manager in charge

In the Restaurant workspace, we set up Mia to handle the front desk and phone line, Cody to draft catering quotes from your menu notes, and Nora to draft deposit reminders. Nothing goes out until your manager approves it. Read the sample workday in A lunch for 40 guests on Friday. Because every kitchen runs catering deposits, reservations, and shift handoffs differently, multi-employee custom workflows belong to Custom Build or Enterprise, while the Pilot includes one AI employee with one preset skill. See the plans:

  • Free 14-day workspace, no credit card
  • Pilot $497 a month
  • Custom Build from $4,500 a month
  • Enterprise: talk to a person

Free 14-day workspace, no credit card. Runs on sample data with simulated calls, texts, and email, and daily limits.