How to hire an AI employee with a 30-day pilot
Quick answer
To hire an AI employee, write a one-job description, practice on sample data, then bring in a small set of your own records. Approve every draft for two weeks, review the log, and decide what stays manual. The Pilot plan is $497 a month with AI usage included.
We set up the workflow described here with you during Custom Build or Enterprise setup. We agree on the records, tool connections, and approval rules before you use it. Custom workflows are not included in the Pilot. Ask our team to configure this example before you try it. The free 14-day workspace uses sample data with simulated calls, texts, and email; daily limits apply. Phone numbers and message delivery on paid plans use your own Twilio account, billed separately by Twilio.
To hire an AI employee, do what you would do for a person: write a one-job description, start with a small task, check the work each week, and decide what to trust. The example plan runs 30 days: sample data in week one, your records after setup in week two, and review in weeks three and four.
This plan is for service businesses that have never used one. Our team helps with setup. You review the work and decide what to keep.
- Week 1
- Sample data
- free workspace, 14 days
- Week 2
- Your records
- every draft approved
- Weeks 3 and 4
- Review the log
- decide what stays manual
- Day 30
- Your call
- keep, change or stop
How do you write a job description for an AI employee?
Write it for one job. A good first job is small, happens often, and ends in something you can check, such as a text back to a missed call or a reminder about an unpaid invoice.
Use the same five lines you would use for a new teammate. The table below fills them in for a sample first job.
| Line | What to write | Sample answer |
|---|---|---|
| The job | One task, in one sentence | Reply to missed calls with a text |
| What it reads | The records it needs | The call log and your service list |
| What it may draft | The output | A short text for each missed call |
| What waits for you | Anything that goes out or costs money | Sending each text |
| How you judge it | Your own counts | Texts approved, edited and declined |
If you cannot fill in a line, the job is too big. Cut it in half. The use cases page lists jobs to discuss with our team, and the audit checklist helps you pick. Which job first explains the order.

Which AI employee fits the job?
Omni Studio has seven AI employees, each with one area. Match the job to the person who does that work.
| AI employee | Area | A good first job |
|---|---|---|
| AI employee Mia | Chief of staff: front desk, phone, inbox | Text back missed calls |
| AI employee Hank | Operations and dispatch | Draft the day's schedule |
| AI employee Reggie | Marketing and growth | Draft review requests |
| AI employee Nora | Billing, books and reports | Chase unpaid invoices |
| AI employee Olivia | Office manager | Sort the shared inbox |
| AI employee Sam | Compliance and checks | Check drafts before they go out |
| AI employee Cody | Sales and estimates | Follow up on open quotes |
AI phone answering is available, and only the chief of staff is on the outside phone line. See also what is an AI employee.
What happens in each week of the pilot?
The plan has four steps. Each one ends with something you decide.
- Week 1: practice Use the free workspace on sample data. Learn the approval card.
- Week 2: your records Bring in a small set, such as a CSV of last month's calls. Approve every draft.
- Week 3: review Read the log. Note what you edited and why.
- Week 4: decide Choose what to keep, change, or stop. Confirm any rule changes with our team.

The free workspace runs 14 days on sample data, with no credit card. Records come in by CSV import, and Omni Studio works with 1,500+ apps through Composio.
What does the AI employee do alone, and what waits for you?
It reads, drafts, and prepares. Sending, spending, signing, and changing records wait for your approval by default. You see the draft, the records behind it, and the reason, and you approve, edit, or decline.
| Step | Who does it | Your part |
|---|---|---|
| Read the records | The AI employee | Choose which records it may see |
| Draft the output | The AI employee | Read it |
| Approve, edit or decline | You | Decide |
| Send or save | Only after your yes | None |
| Log the decision | Recorded for you | Review it weekly |
Your approval rules are agreed during setup. Outbound messages and record changes wait for your approval.
How do you judge a pilot without made-up numbers?
Use your own counts. No outside figure tells you how your business will do. Write down the same few numbers before the pilot and at day 30.
| Question | Where the answer lives |
|---|---|
| How many drafts did I approve as written? | The decision log |
| How many did I edit, and what changed? | The decision log |
| How many did I decline, and why? | The decision log |
| How much time did I spend on this job before? | Your own notes from week 1 |
| Would I miss it if it stopped? | You |
If you edit most drafts the same way, the fix is a better job description, not a bigger job. If you approve nearly all of them, discuss the next job with our team.
When do you add a second job?
Add one when the first job feels boring. That's a good sign. Pick a job that uses the records you already brought in, so the setup stays small.
Many owners pair a front-door job with a back-office one. For example, Mia drafts missed-call texts and Nora drafts invoice reminders.
See the pricing page for current plan details.
How do you start this week?
- Pick one job Small, frequent, easy to check.
- Write five lines Use the job description table.
- Open the free workspace Practice on sample data.
- Set a day 30 review Put it on your calendar now.
Open the free workspace to begin. For setup help, read how AI employees work, and see the seven AI employees.
Frequently asked questions
How do I hire an AI employee for my business?
Write a one-job description, start the free workspace on sample data, bring in a small set of your records, approve every draft for two weeks, and review the decision log. Then choose what to keep, change, or stop.
What should a first AI employee job be?
Something small that repeats and ends in an output you can check, such as a text back to a missed call, an unpaid invoice reminder, or a review request. Avoid jobs that need several steps and several people.
Can an AI employee act without my approval?
Not by default. It reads, drafts, and prepares, and sending, spending, signing, and changing records wait for your approval. We agree on approval rules during setup. Every decision is logged.
What does the pilot cost?
The 14-day workspace on sample data is free, with no credit card. See the pricing page for current plan details.
Sources
- Omni Studio plans and prices, Omni Studio, read Oct 10, 2026.
- Start the free workspace, Omni Studio, read Oct 10, 2026.
- Omni Studio use cases, Omni Studio, read Oct 10, 2026.
- The seven AI employees, Omni Studio, read Oct 10, 2026.
Omni Studio setup scope and plan details were checked against the current pages listed below.
Current sources checked October 20, 2026
- Pricing: https://omni.studio/pages/pricing
- Custom Build setup: https://omni.studio/pages/custom-build
- How Omni works: https://omni.studio/pages/platform
