MyCase alternative for intake and follow-up drafts
MyCase bundles cases, billing, and trust accounting per user. Omni prepares intake and follow-up drafts beside it, by request.
MyCase Basic is $50 per user a month billed annually, with a 10-day trial. Omni Pilot is $497 a month flat for the drafting work around your system.
Compared on October 21, 2026 from public information. Prices change, so check each vendor page before you decide.
Which one fits
Pick Omni
you want after-hours intake captured with conflict flags for attorney review.
Pick MyCase
you want cases, trust accounting, e-signature, and a client portal in one per-user plan.
Use both
keep MyCase for matters and money. Add Omni intake drafts after a scoped setup.
Side by side
| Job | Omni Studio | MyCase |
|---|---|---|
| Case management | NoMatters stay in MyCase | YesCore of every plan |
| Trust accounting | NoStays in your trust tool | YesIncluded from Basic |
| Intake and CRM | PartlyIntake drafts prepared by request | YesIntake forms and CRM on Pro |
| Conflict checks | PartlyPossible matches flagged for review | YesConflict tracking on Advanced |
| E-signature | PartlyNeeds your own DocuSign account | YesUnlimited on Pro and Advanced |
| Client portal | NoPortal stays in MyCase | YesPortal, limited on Basic |
| Payments | PartlyInvoice card pay through Stripe | YesLawPay with no monthly fee listed |
| Texting clients | PartlyDrafted for attorney approval | Yes2-way texting on Pro |
| Phone intake | PartlyMia set up by request for intake drafts | PartlyCall log listed on Pro |
| Approval before sending | YesClient messages wait for your firm | PartlyAutomated workflows on Pro |
| Price shape | YesFlat Pilot $497 a month | PartlyPer user, $50 to $150 by billing |
| How to start | PartlyRequest access, scoped per firm | Yes10-day free trial, no card |
MyCase facts come from its own public pages, dated in Sources. Omni facts come from omni.studio. Yes means the job is covered. Partly means part of the job stays in the other tool.
What it costs
Omni Pilot is $497 a month. Custom Build is from $4,500 a month. Enterprise: talk to a person. As on the pricing page. This industry starts by request, so there is no free self-serve workspace here.
MyCase: Basic $50, Pro $100, and Advanced $130 per user a month billed annually ($60, $120, and $150 monthly). Read October 21, 2026. See Sources.
What the front-office work is worth a month
- Missed calls turned into jobs (profit)About 0.2 extra jobs a month$111
- Staff hours taken onAbout 117 hours a month across front desk, scheduling, admin, and billing$3,413
- Agency work replacedSEO, reviews, social, ads, and content$1,143
- Apps and tools retired$1,406 a month of tools today$281
- Answering service replaced$240
- Owner time back17 hours a month at $75 an hour$1,299
Estimated value a month$6,487
Of that, cash a month$1,775
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 0.5 extra jobs a month$278
- Staff hours taken onAbout 286 hours a month across front desk, scheduling, admin, and billing$8,624
- Agency work replacedSEO, reviews, social, ads, and content$2,370
- Apps and tools retired$3,515 a month of tools today$703
- Answering service replaced$640
- Owner time back26 hours a month at $75 an hour$1,949
Estimated value a month$14,563
Of that, cash a month$3,991
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 1.3 extra jobs a month$667
- Staff hours taken onAbout 572 hours a month across front desk, scheduling, admin, and billing$17,248
- Agency work replacedSEO, reviews, social, ads, and content$4,470
- Apps and tools retired$8,436 a month of tools today$1,687
- Answering service replaced$1,280
- Owner time back35 hours a month at $75 an hour$2,598
Estimated value a month$27,950
Of that, cash a month$8,104
Omni Pilot a month$497
Pays for itselfMonth 1
Estimate only, for a law firm business. It is not a promise or a customer result. Staff hours count as freed capacity, not cash, unless you cut hours. Custom Build from $4,500 a month changes the payback month.
Assumptions and sources for this estimate
The math is the cautious case from Omni value model v3 (model.py, October 21, 2026). Industry defaults on this page: 17 inbound calls a week for a small business, 20 percent missed, an average first job of $1000, a 53 percent gross margin, and $1406 a month of tools today. Size changes call volume, staff counts, agency spend, and tool spend by the model factors (small 1, mid-size 2.5, multi-location 6 for calls and tools).
Pay rates are US Bureau of Labor Statistics medians (May 2025): receptionists $18.27 an hour, dispatchers $24.20, administrative assistants $22.86, and bookkeeping clerks $24.36, loaded by 1.429 because BLS Employer Costs for Employee Compensation (June 2026) puts wages at 70 percent of private employer compensation cost. Agency defaults follow the model sources: SE Ranking and Ahrefs SEO pricing surveys, Sprout Social, WebFX, and ClicksGeek (vendor estimates, 2023 to 2026). An owner hour is valued at $75. Omni prices are from the pricing page. Your numbers will differ. Run your own on the cost calculator.
One sample job: a new intake at 7:50 p.m.
AI employee Mia prepares the intake draft and a possible conflict flag. Your firm reviews and approves.
A web form came in after hours. Prepare the intake draft and flag anything to check.
Switching is easy
Request access
Tell us about your business. We confirm what the workspace covers before any live work.
Keep MyCase or move records
We connect your MyCase account during setup, or import intake questions and contact lists by CSV. Pilot includes setup and import help.
Approve the first drafts
AI employees draft. You approve each message and change until you trust the pattern.
Details
Details: tool prices, where each side is stronger, and what stays with you
Where MyCase is stronger today
Case and contact management, time entry, invoicing, trust accounting, unlimited document storage, a client portal, unlimited e-signature on Pro, and conflict check tracking on Advanced (mycase.com/pricing, read Oct 21, 2026). LawPay payments carry no monthly fee on its page. Omni has none of the trust or case system.
Where Omni works instead
After-hours intake: inquiries captured, names checked against your matter list for possible flags, and replies drafted for attorney review before the next business day.
Frequently asked questions
Does Omni replace MyCase?
No. Cases, billing, trust accounting, documents, and the client portal stay in MyCase. Omni prepares intake drafts, possible conflict flags, and follow-up drafts for attorney review.
What does MyCase cost for a five-person firm?
Basic is $50 per user a month billed annually, so five users run $250 a month. Pro runs $500 and Advanced $650 at five users (mycase.com/pricing, read Oct 21, 2026). Omni Pilot is a flat $497 a month.
Does Omni move trust funds or sign?
No. Trust accounting stays in your trust tool, and signing stays with your firm. AI employees draft, and each send waits for approval.
Is there a free workspace for law firms?
No self-serve workspace is offered here. Legal starts with Request access.
Sources
- MyCase pricing, read October 21, 2026.
- Omni pricing, read October 21, 2026.
- Omni legal workspace, read October 21, 2026.
Compared on October 21, 2026 from public information. Competitor facts come from each vendor's own public pages. Omni facts come from omni.studio. Spot something out of date? Tell us on the contact page.
Request access for your firm
Tell us your practice areas and current MyCase plan. We will say what we can scope today.