AI receptionist cost per booked job
AI receptionist cost runs $0 to $150 a month for other vendors' AI plans in the index below, and live answering services run $25 to $300 a month, before per minute or per call charges. An AI receptionist answers your phone when you can't, so it suits service businesses that miss calls on the job. Omni's AI receptionist answers during the hours you set, nights and weekends included, books into your calendar, and texts you a summary; sending waits for your approval. Omni Pilot is $497 a month, Custom Build is from $4,500 a month, and Enterprise is by quote.
Prices checked October 21, 2026. See how Omni's AI receptionist works
Your monthly calls
Mia’s computerCalculatorMonthly estimate
- Missed calls
- Not available
- Potential lost bookings
- Not available
- Potential lost revenue
- Not available
All calls answered
- Potential bookings
- Not available
- Cost per booked job
- Not available
- Cost per additional booking
- Not available
Sample presets are editable examples. Results use your inputs and assume the same booking rate for missed calls. See method
Public price index
23 plans from 13 providers. Checked October 21, 2026.
Monthly base prices in USD. Select a price to use it as your budget. Add usage, setup, taxes, and other charges to your budget as needed.
| Provider | Plan | Base / month | Included usage | Overage | Billing notes | Source and date |
|---|---|---|---|---|---|---|
| AbbyHuman and AI | Starter | 50 Abby Minutes | Plan Abby Minute rate; numeric rate not stated | One Abby Minute covers one human minute or two AI minutes. No setup fee. | Pricing source for Abby Starter | |
| ConversationalHuman | Talk 100 Bundle | 100 minutes | $2.10 per minute | Scheduling and other Premier Services require the $79 monthly add on for any two services. | Pricing source for Conversational Talk 100 Bundle | |
| DialzaraAI | Business Lite | 60 minutes | $0.48 per minute | Inbound plan. Outbound calling and SMS add ons are priced separately. | Pricing source for Dialzara Business Lite | |
| DialzaraAI | Business Pro | 220 minutes | $0.45 per minute | Inbound plan. Outbound calling and SMS add ons are priced separately. | Pricing source for Dialzara Business Pro | |
| FrontdeskAI | Business-in-a-Box | 200 voice minutes | $0.25 per voice minute in credits | Also includes 1000 monthly shared overage credits. One credit is $0.01. Credits also cover other channels; auto reload is $10 per 1000 credits. | Pricing source for Frontdesk Business-in-a-Box | |
| GoodcallAI | Starter | 100 unique customers | $0.79 per extra unique customer | Billing counts unique phone numbers. Repeat calls by the same customer count once per month. | Pricing source for Goodcall Starter | |
| GoodcallAI | Growth | 500 unique customers | $0.26 per extra unique customer | Billing counts unique phone numbers. Repeat calls by the same customer count once per month. | Pricing source for Goodcall Growth | |
| MAP CommunicationsHuman | Pay As You Go | 0 minutes | $1.37 per minute | Paid usage starts with the first minute. | Pricing source for MAP Communications Pay As You Go | |
| MoneypennyHuman | 50 minutes | 50 minutes | $2.85 per minute | People Answering tab. Standard original price shown. VoiceNation redirects to Moneypenny US. | Pricing source for Moneypenny 50 minutes | |
| PATLiveHuman | Pay as you go | 0 minutes | $2.99 per minute | Live Call Answering. Government taxes and fees are extra. | Pricing source for PATLive Pay as you go | |
| PATLiveHuman | 50 minutes | 50 minutes | $2.29 per minute | Live Call Answering. Government taxes and fees are extra. | Pricing source for PATLive 50 minutes | |
| PATLiveHuman | 100 minutes | 100 minutes | $2.09 per minute | Live Call Answering. Government taxes and fees are extra. | Pricing source for PATLive 100 minutes | |
| ReceptionHQHuman | MessageExpress | Not published on this page | $1.99 per call answered on the pay as you go plan | Advertised starting price. Detailed usage and rates are on service plan pages. Sales tax is extra. | Pricing source for ReceptionHQ MessageExpress | |
| RosieAI | Professional | 250 minutes | No per minute overage. Going over moves you to the next plan at its standard price. | Monthly billing. Professional lists appointment links; direct calendar booking is listed on Scale. | Pricing source for Rosie Professional | |
| RosieAI | Scale | 1000 minutes | No per minute overage. Going over moves you to the next plan at its standard price. | Monthly billing. Professional lists appointment links; direct calendar booking is listed on Scale. | Pricing source for Rosie Scale | |
| Smith.aiAI | Free | 25 calls | $3.00 per call | Each call above the included 25 is billed. | Pricing source for Smith.ai Free | |
| Smith.aiAI | Pro, 75 calls | 75 calls | $2.50 per call | Lowest Pro call volume. Other Pro volumes have different rates. | Pricing source for Smith.ai Pro, 75 calls | |
| Smith.aiHuman | Starter | 30 calls | $11.50 per call | Appointment booking costs an additional $1.50 per call. Other optional features cost extra. | Pricing source for Smith.ai Starter | |
| UpfirstAI | Starter | 30 calls | $1.50 per call | Monthly billing. | Pricing source for Upfirst Starter | |
| UpfirstAI | Premium | 90 calls | $1.00 per call | Monthly billing. | Pricing source for Upfirst Premium | |
| Omni StudioAI employees | Pilot | Unlimited AI calls and AI texts | No AI usage credits | One AI employee with one skill and setup help. Phone numbers and message delivery use your own Twilio account, billed directly. See pricing FAQ: Is anything billed on top of the plan? | Pricing source for Omni Studio Pilot | |
| Omni StudioAI employees | Custom Build | Unlimited AI calls and AI texts | No AI usage credits | Several AI employees tailored to your operation, with setup and connections done with you. Terms are agreed in writing before you start. Phone numbers and message delivery use your own Twilio account, billed directly. See pricing FAQ: Is anything billed on top of the plan? | Pricing source for Omni Studio Custom Build | |
| Omni StudioAI employees | Enterprise | Quote only | Unlimited AI calls and AI texts | No AI usage credits | Scoped with our team for larger organizations. Includes security review and permission setup. Talk to a person for a quote. | Pricing source for Omni Studio Enterprise |
Prices and plan terms can change. Quote only plans have no public price and are never treated as zero. Check the linked pricing page before buying.
Method
- Missed calls
- Monthly calls × (1 − answer rate)
- Potential lost bookings
- Missed calls × booking rate
- Potential lost revenue
- Potential lost bookings × average job value
- Cost per booked job
- Monthly budget ÷ (monthly calls × booking rate)
- Cost per additional booking
- Monthly budget ÷ potential lost bookings
Rates are converted from percentages. Calculations use full precision; displayed counts round to one decimal and unit costs to cents.
The full coverage scenario assumes all calls are answered at your booking rate. It is an estimate. Recovery and profit are not measured. Unit cost is unavailable for zero bookings or numbers beyond supported precision.
Presets use sample data. They are not industry averages. The index uses public pricing pages and monthly billing. Usage units stay as published. Missing fees are marked as unpublished.
For Omni carrier billing, see pricing, under “Is anything billed on top of the plan?”
AI receptionist vs answering service vs hiring
| Question | Live answering service | AI receptionist | Hiring a receptionist |
|---|---|---|---|
| How you pay | A monthly plan with included minutes or calls, then a per minute or per call rate | A monthly plan with included minutes, calls, or unique customers. Omni includes AI usage. | Wages plus payroll costs, which vary by city. Not in this index. |
| Base price in this index | $25 to $300 a month | $0 to $150 a month from other vendors. Omni Pilot is $497 a month. | Not in this index |
| Hours | Many plans cover nights and weekends. Check the plan. | Omni's AI receptionist answers during the hours you set, nights and weekends included. | Set shifts, with breaks, sick days, and holidays to cover |
| What happens on a call | A person takes a message or follows your script. Some plans book appointments. | Answers, captures details, and on some plans books appointments and sends texts. Omni waits for your approval before sending. | Handles whatever you train them for, one call at a time |
| Where it falls short | Per minute and per call charges grow with call volume | Cheaper plans include fewer calls, and hard calls still need a person | A fixed cost whether or not the phone rings |
Base prices come from the public price index above, checked October 21, 2026. Omni prices are as on the pricing page.
AI receptionist cost questions
How much does an AI receptionist cost?
AI receptionist plans from other vendors in this index have base prices from $0 to $150 a month, and Omni Studio's Pilot is $497 a month. Many plans also charge for usage beyond what is included, by the minute, by the call, or by the unique customer. Your real cost depends on how many calls you get, so use the calculator to see your cost per booked job.
What does an AI receptionist cost per month?
Examples from public pricing pages checked October 21, 2026: Dialzara Business Pro is $99 a month for 220 minutes, Goodcall Growth is $129 for 500 unique customers, and Upfirst Premium is $59.95 for 90 calls. Omni Studio Pilot is $497 a month with unlimited AI calls and AI texts. Custom Build is from $4,500 a month, and Enterprise is by quote.
What is the cheapest AI receptionist?
In this index, Smith.ai's Free plan has a $0 base price and includes 25 calls, then $3.00 per call. Upfirst Starter is $24.95 a month for 30 calls, and Dialzara Business Lite is $29 for 60 minutes. Cheaper plans include less, so compare included usage and the overage rate, not only the base price.
Is there a free AI receptionist?
Smith.ai lists a free AI receptionist plan with 25 calls a month. Omni Studio has a free 14-day workspace on sample data with no credit card. Calls, texts, and email are simulated there, so nothing reaches your customers. The first paid Omni plan is the Pilot at $497 a month.
Is an AI receptionist cheaper than an answering service?
On base price, usually. Live answering services in this index have base prices of $25 to $300 a month and then charge $1.37 to $11.50 per minute or per call beyond the included amount. AI plans from other vendors have base prices of $0 to $150 a month. Omni's Pilot is $497 a month because it includes setup help, a regular review with the Omni team, and approvals with an activity log.
What costs extra on top of the monthly price?
Check included usage, the overage rate, add ons, and taxes. Conversational needs a $79 monthly add on for scheduling and other Premier Services, PATLive adds government taxes and fees, and Smith.ai's live receptionist adds $1.50 per call for appointment booking. With Omni, AI usage is unlimited, and Twilio bills phone numbers and message delivery to you directly.
What happens to calls after hours?
Mia, Omni's AI receptionist, answers during the hours you set, nights and weekends included, books into your calendar, and texts you a summary; sending waits for your approval. Nothing reaches a customer until you approve it.
How does the cost calculator work?
Enter your monthly calls, answer rate, booking rate, average job value, and monthly budget. The calculator estimates missed calls, potential lost bookings, and potential lost revenue, then divides your budget by your bookings to show cost per booked job. Results are estimates that assume missed calls would book at your usual rate, and the presets are sample data, not industry averages.