Omni versus your tool stack for auto repair and transport
Your shop system stays the repair record. Omni covers scheduling, dispatch, parts, and inspections on request, one business at a time.
A repair shop usually pays for shop management, inspections, reminders, parts ordering, and card payments. Omni features switch on one business at a time.
Compared on October 21, 2026 from public information. Prices change, so check each vendor page before you decide.
Which one fits
Pick Omni
you want scheduling and inspection follow-ups drafted with a person approving each change.
Pick Typical stack
you need the full shop system live this month: repair orders, inspections, parts, and payments in one app.
Use both
keep Tekmetric or Shopmonkey running. We connect your account during setup and confirm coverage for your shop first.
Side by side
| Job | Omni Studio | Typical stack |
|---|---|---|
| Scheduling and dispatch | PartlySet up with you, on request | YesCore of shop management plans |
| Digital inspections | PartlyInspection workflows on request | YesIncluded from base tiers |
| Parts lookup and ordering | PartlyParts service on request | YesListed on Shopmonkey Basic and up |
| Insurance claims | PartlyClaims workflows, person approves | PartlyEstimate and claims tools vary |
| Customer reminders | NoAsk before you switch reminders over | YesTwo-way text and email listed |
| Estimates | PartlyDrafted for your approval | YesUnlimited estimates listed |
| Card payments | YesInvoice card pay through Stripe | YesIntegrated payments and readers |
| Mobile app for techs | PartlyTechs see their day in the workspace | YesiOS and Android apps listed |
| Phone intake | PartlyMia drafts, set up with you | PartlyShop phones stay with your team |
| Approval before sending | YesMessages and changes wait for you | NoStaff act inside shop software |
| Published price | YesPilot $497 a month on Pricing | YesFrom $179 to $215 billed annually |
| How to start | PartlyAsk what is on for your shop | PartlyDemo-led buying on both sites |
Typical stack facts come from its own public pages, dated in Sources. Omni facts come from omni.studio. Yes means the job is covered. Partly means part of the job stays in the other tool.
What it costs
Omni starts with a free 14-day workspace on sample data, no credit card. Pilot is $497 a month. Custom Build is from $4,500 a month. Enterprise: talk to a person. As on the pricing page. AI usage is included in every plan.
Typical stack: Tekmetric Start $199 a month ($179 annually). Shopmonkey Basic $239 ($215 annually). Stripe 2.9 percent plus 30 cents. Read October 21, 2026. See Sources.
What the front-office work is worth a month
- Missed calls turned into jobs (profit)About 0.3 extra jobs a month$30
- Staff hours taken onAbout 117 hours a month across front desk, scheduling, admin, and billing$3,413
- Agency work replacedSEO, reviews, social, ads, and content$1,143
- Apps and tools retired$1,165 a month of tools today$233
- Answering service replaced$240
- Owner time back17 hours a month at $75 an hour$1,299
Estimated value a month$6,358
Of that, cash a month$1,646
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 0.7 extra jobs a month$75
- Staff hours taken onAbout 286 hours a month across front desk, scheduling, admin, and billing$8,624
- Agency work replacedSEO, reviews, social, ads, and content$2,370
- Apps and tools retired$2,913 a month of tools today$583
- Answering service replaced$640
- Owner time back26 hours a month at $75 an hour$1,949
Estimated value a month$14,240
Of that, cash a month$3,668
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 1.7 extra jobs a month$181
- Staff hours taken onAbout 572 hours a month across front desk, scheduling, admin, and billing$17,248
- Agency work replacedSEO, reviews, social, ads, and content$4,470
- Apps and tools retired$6,990 a month of tools today$1,398
- Answering service replaced$1,280
- Owner time back35 hours a month at $75 an hour$2,598
Estimated value a month$27,175
Of that, cash a month$7,329
Omni Pilot a month$497
Pays for itselfMonth 1
Estimate only, for a auto repair shop business. It is not a promise or a customer result. Staff hours count as freed capacity, not cash, unless you cut hours. Custom Build from $4,500 a month changes the payback month.
Assumptions and sources for this estimate
The math is the cautious case from Omni value model v3 (model.py, October 21, 2026). Industry defaults on this page: 46 inbound calls a week for a small business, 10 percent missed, an average first job of $250, a 43 percent gross margin, and $1165 a month of tools today. Size changes call volume, staff counts, agency spend, and tool spend by the model factors (small 1, mid-size 2.5, multi-location 6 for calls and tools).
Pay rates are US Bureau of Labor Statistics medians (May 2025): receptionists $18.27 an hour, dispatchers $24.20, administrative assistants $22.86, and bookkeeping clerks $24.36, loaded by 1.429 because BLS Employer Costs for Employee Compensation (June 2026) puts wages at 70 percent of private employer compensation cost. Agency defaults follow the model sources: SE Ranking and Ahrefs SEO pricing surveys, Sprout Social, WebFX, and ClicksGeek (vendor estimates, 2023 to 2026). An owner hour is valued at $75. Omni prices are from the pricing page. Your numbers will differ. Run your own on the cost calculator.
One sample job: four drop-offs before 8 a.m.
AI employee Mia drafts the drop-off plan. Assigning bays and texting owners waits for your approval.
Four cars were dropped before opening. Log them and draft the owner texts.
Switching is easy
Ask what is on
Features switch on one business at a time. Tell us your services and we will say what is on.
Connect or import
We connect your Tekmetric or Shopmonkey account during setup, or import records by CSV after we check your file.
Approve each change
Customer messages and record changes wait for your approval. Each decision is recorded.
Details
Details: tool prices, where each side is stronger, and what stays with you
Tool by tool, with list prices
- Shop management (Tekmetric, Shopmonkey). Tekmetric Start $199 a month ($179 billed annually), Grow $349 ($309), Scale $439 ($409). Shopmonkey Basic $239 a month ($215 annual), Clever $399 ($359), Genius $499 ($449). Omni: Partly covered. Omni covers scheduling, dispatch, parts and inspections in its automotive workspace, on request. Other shop management jobs stay in your shop software.
- Digital vehicle inspections (Included in Tekmetric Start and Shopmonkey Basic). Included in Tekmetric Start. Shopmonkey Basic includes two inspection templates. Omni: Partly covered. Omni has inspection workflows in its automotive workspace, on request.
- Text and email reminders (Shopmonkey lists two-way text and email on Basic and higher plans). Listed under Basic and higher Shopmonkey plans. Omni: Not covered yet. Ask us whether automotive reminders are in the workspace before you switch.
- Parts ordering (Shopmonkey lists parts lookup and ordering on Basic and higher plans). Listed under Basic and higher Shopmonkey plans. Omni: Partly covered. Omni has a parts service in its automotive workspace, on request.
- Card payments (Stripe). 2.9% plus 30 cents per domestic card payment, pay as you go. Omni: Connects to. Card payments for Omni invoices run through Stripe.
Prices are list prices from each vendor public page on the date in Sources. Replaces means Omni covers the same job in this workspace today. Partly covered means part of the job stays in the tool. Connects to means you keep the tool and we connect it during setup. Not covered yet means the job is not in the workspace yet.
Tekmetric: no per-user or per-repair-order fees
Tekmetric says it does not charge per user or per repair order (tekmetric.com/pricing, read October 13, 2026).
Shopmonkey: mobile app, inspections, and payments
Shopmonkey lists a mobile app for iOS and Android, digital vehicle inspections, two-way text and email, integrated payments and parts ordering (shopmonkey.io/pricing, read October 13, 2026).
What stays under your control
Customer messages, sending, spending, claims and changing records wait for your approval. Each decision is recorded.
Frequently asked questions
Is the automotive workspace available now?
Features are switched on one business at a time, so tell us your services and we will say what is on.
Does Omni connect to Tekmetric or Shopmonkey?
We connect your Tekmetric or Shopmonkey account during setup and configure record changes to wait for your approval.
Can an AI employee message a customer on its own?
No. Messages wait for your approval.
What does Omni cost?
Can I move my shop records over?
Yes, for the scheduling, dispatch, parts and inspection work the workspace covers. We help with setup and CSV import, which the Pilot includes. Ask us to check your file before you move records.
Sources
- Tekmetric pricing, read October 21, 2026.
- Shopmonkey pricing, read October 21, 2026.
- Stripe pricing, read October 21, 2026.
- Omni pricing, read October 21, 2026.
- Omni automotive and transport workspace, read October 21, 2026.
Compared on October 21, 2026 from public information. Competitor facts come from each vendor's own public pages. Omni facts come from omni.studio. Spot something out of date? Tell us on the contact page.
Ask what the workspace covers
Tell us your bays, services, and current shop system. We will say what is on for your shop.