7shifts compared with Omni for restaurant scheduling
7shifts owns the staff schedule. Omni owns the guest side. Keep 7shifts for shifts and payroll either way.
7shifts prices per location, with Payroll at $39.99 plus $6 per employee paid. Omni has no verified 7shifts connection and does not write staff schedules.
Compared on October 21, 2026 from public information. Prices change, so check each vendor page before you decide.
Which one fits
Pick Omni
you want reservation, waitlist, and catering drafts approved by a manager.
Pick 7shifts
you need scheduling, time clock, tip management, and payroll in one app.
Use both
the expected setup: 7shifts keeps every shift and paycheck, Omni drafts guest replies and holds the book.
Side by side
| Job | Omni Studio | 7shifts |
|---|---|---|
| Staff scheduling | NoNot in Omni, keep your scheduler | YesScheduling is its core product |
| Time clock and tips | NoNot in Omni | YesTime clock and tip management |
| Payroll | NoNot in Omni | Yes$39.99 plus $6 per employee paid |
| Reservations | YesOwn book, waitlist, floor plan | NoNot a 7shifts product |
| Guest messages | YesDrafted for manager approval | NoTeam chat, not guest messaging |
| Phone bookings | YesMia answers, manager approves | NoNo phone answering listed |
| Catering | PartlyQuotes and a catering calendar | NoNot a 7shifts product |
| Team onboarding | NoNot in Omni | YesOnboarding packages priced apart |
| Approval before sending | YesGuest messages wait for the manager | PartlySchedule approvals for managers |
| Published price | YesPilot $497 a month on Pricing | YesPer location, tiers on plans page |
| Free trial | Yes14 days on sample data, no card | YesFree trial on its plans page |
7shifts facts come from its own public pages, dated in Sources. Omni facts come from omni.studio. Yes means the job is covered. Partly means part of the job stays in the other tool.
What it costs
Omni starts with a free 14-day workspace on sample data, no credit card. Pilot is $497 a month. Custom Build is from $4,500 a month. Enterprise: talk to a person. As on the pricing page. AI usage is included in every plan.
7shifts: Per-location plans, with one paid tier listed at $134.99 a month per location on its plans page. Payroll $39.99 a month per location plus $6 per employee paid. Read October 21, 2026. See Sources.
What the front-office work is worth a month
- Missed calls turned into jobs (profit)About 0.1 extra jobs a month$17
- Staff hours taken onAbout 117 hours a month across front desk, scheduling, admin, and billing$3,413
- Agency work replacedSEO, reviews, social, ads, and content$1,143
- Apps and tools retired$1,056 a month of tools today$211
- Answering service replaced$240
- Owner time back17 hours a month at $75 an hour$1,299
Estimated value a month$6,324
Of that, cash a month$1,612
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 0.3 extra jobs a month$43
- Staff hours taken onAbout 286 hours a month across front desk, scheduling, admin, and billing$8,624
- Agency work replacedSEO, reviews, social, ads, and content$2,370
- Apps and tools retired$2,640 a month of tools today$528
- Answering service replaced$640
- Owner time back26 hours a month at $75 an hour$1,949
Estimated value a month$14,154
Of that, cash a month$3,581
Omni Pilot a month$497
Pays for itselfMonth 1
- Missed calls turned into jobs (profit)About 0.6 extra jobs a month$104
- Staff hours taken onAbout 572 hours a month across front desk, scheduling, admin, and billing$17,248
- Agency work replacedSEO, reviews, social, ads, and content$4,470
- Apps and tools retired$6,336 a month of tools today$1,267
- Answering service replaced$1,280
- Owner time back35 hours a month at $75 an hour$2,598
Estimated value a month$26,967
Of that, cash a month$7,121
Omni Pilot a month$497
Pays for itselfMonth 1
Estimate only, for a restaurant business. It is not a promise or a customer result. Staff hours count as freed capacity, not cash, unless you cut hours. Custom Build from $4,500 a month changes the payback month.
Assumptions and sources for this estimate
The math is the cautious case from Omni value model v3 (model.py, October 21, 2026). Industry defaults on this page: 17 inbound calls a week for a small business, 10 percent missed, an average first job of $500, a 33 percent gross margin, and $1056 a month of tools today. Size changes call volume, staff counts, agency spend, and tool spend by the model factors (small 1, mid-size 2.5, multi-location 6 for calls and tools).
Pay rates are US Bureau of Labor Statistics medians (May 2025): receptionists $18.27 an hour, dispatchers $24.20, administrative assistants $22.86, and bookkeeping clerks $24.36, loaded by 1.429 because BLS Employer Costs for Employee Compensation (June 2026) puts wages at 70 percent of private employer compensation cost. Agency defaults follow the model sources: SE Ranking and Ahrefs SEO pricing surveys, Sprout Social, WebFX, and ClicksGeek (vendor estimates, 2023 to 2026). An owner hour is valued at $75. Omni prices are from the pricing page. Your numbers will differ. Run your own on the cost calculator.
One sample job: a party of 12 on Friday
AI employee Mia drafts the booking reply. Your manager approves what reaches a guest.
A party of 12 wants Friday at 7 PM. Check the book and draft the reply.
Switching is easy
Try one job first
Open the free 14-day workspace on sample data. No credit card, and nothing reaches your customers.
Bring your records
Import guest records and reservations by CSV, or keep a tool and we connect it during setup. Pilot includes setup and import help.
Approve the first drafts
AI employees draft. You approve each message and change until you trust the pattern.
Details
Details: tool prices, where each side is stronger, and what stays with you
Where 7shifts is stronger today
Scheduling is its product: shifts, time clock, tip management, task management, onboarding, and payroll per location (7shifts.com, read Oct 21, 2026). Omni writes no staff schedule and runs no payroll.
Where Omni works instead
The guest side: reservations, waitlist, floor plan, service desk, and catering quotes, with AI employee Mia drafting replies for manager approval. Your scheduler and your book stay separate systems.
Frequently asked questions
Does Omni replace 7shifts?
No. Omni does not build staff schedules, run a time clock, or pay your team. Keep 7shifts for scheduling and payroll.
Does Omni connect to 7shifts?
No 7shifts or Homebase connection is verified today. Catalog entries need partner or API access and do not provide a working adapter.
What does 7shifts cost?
Plans are priced per location. Its plans page lists a paid tier at $134.99 a month per location, and Payroll at $39.99 a month per location plus $6 per employee paid (7shifts.com, read Oct 21, 2026). Check the tier math for your headcount.
What does Omni cost?
Pilot is $497 a month, Custom Build is from $4,500 a month, and Enterprise is talk to a person, as on the pricing page.
Sources
- 7shifts plans and pricing, read October 21, 2026.
- 7shifts payroll pricing, read October 21, 2026.
- Omni pricing, read October 21, 2026.
- Omni restaurant workspace, read October 21, 2026.
Compared on October 21, 2026 from public information. Competitor facts come from each vendor's own public pages. Omni facts come from omni.studio. Spot something out of date? Tell us on the contact page.
Try one job first
Run one workflow in a free workspace for 14 days. No credit card.