Live in 7 days Zero technical experience required Built for veterinary clinics
Every pet parent call answered, triaged, and booked.
Panicked 2 AM calls. Vaccine reminders nobody has time to send. Omni handles your front-desk lines 24/7 — triaging by your rules, booking visits and refilling cancellations, so $1,000–$3,000-a-year pet families stop defaulting to the ER across town.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, asks the triage questions, books the visit with the right doctor, kicks off follow-up and delivers a clean patient brief — Capture, Triage, Book, Follow up. Want the AI front office mapped to your clinic? Drop your number and hear it live.
Live Voice Intake includedMarketing Automation add-onAccounting add-on
Industry voices
The Inevitability of the Shift.
Global Perspectives · 01
Former CEO, eBay
Devin Wenig
O
Industry perspective · public remarks
"If you don’t have an AI strategy, you’re going to die in the world that’s coming."
Devin Wenig · Former CEO, eBay · public remarks
The hidden cost of an unanswered phone line without Omni
One overnight and one morning at a small-animal clinic — six inquiries, six leaks, and the whole team in exam rooms while they happened.
The service engine. Every inquiry. Centered on your calendar.
Automated call capture and scheduling built for veterinary clinics — answered within two rings, triaged against your escalation rules, booked with the right doctor. Working every minute of every day, not just when the front desk is staffed.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your appointment requests, your recall list and your ledger. Here's what that looks like in plain English: visits booked, reminders sent, revenue recovered.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different caseloads — the same three plays keep recovering revenue. Below: how each one turns into full exam rooms on your schedule.
Case AWeek-one recovery
Recover the visits hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out — after hours, mid-surgery, weekend — gets answered, triaged by your rules and booked while it's still urgent.
Riverstone Veterinary Clinic· Small Animal
The problemAfter-hours calls defaulting to the ER
What we installed24/7 live voice intake + triage
Time to first bookingNight one
Booking rate sinceevery inquiry captured
Recovered in week 1$18,000
Case BFull columns
Turn one-time visits into wellness-plan families.
The Reminder & Waitlist Agent keeps vaccine recalls on rhythm and refills cancellations in minutes, and the CRM keeps every family enrolled — so one-off sick visits settle into wellness-plan relationships.
Willow Bend Animal Hospital· Exotics
The problemLapsed recalls and unfilled cancellations
What we installedVoice intake + reminder & waitlist automation
First week6 wellness plans enrolled
Running now27 recalls rebooked monthly
Schedule statusStable & full
Case CZero-latency capture
Capture after-hours demand instantly.
Every after-hours inquiry is captured the moment it arrives and logged on the dashboard — a 24/7 client desk without hiring another front-desk tech.
Harborview Veterinary Clinic· Feline
The problemOvernight inquiries lost by morning
What we installedZero-latency after-hours capture
Booking rate sinceevery inquiry captured
Front-desk hiresZero
Pipeline added$250K+
03 · The learning curve
The longer Omni answers, the less each booked visit costs.
Every captured call teaches the system your services, your doctors and your triage rules. Cost per booked visit falls while patient lifetime value climbs — rated 4.9/5 by 87 owners.
Cost per booked visit Average patient lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked visit costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and booking the calls worth an exam room.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your services, your doctors and your triage rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Alex. 2:14 AM. A dog who got into the Halloween chocolate. Triaged by your rules — then a wellness-plan family.
One pet parent's call through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and practice managers across small animal, feline and exotics, talking about what changed when Omni took over their phones.
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Pricing
Try Omni free for 14 days, then scale with transparent, flat-rate pricing.
Start with your real workflow and no credit card. After the trial, choose the managed front office that fits your team.
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14-Day Free Trial
Try a real Omni front office on your workflow before any paid plan begins.