Live in 7 days Zero technical experience required Built for therapy practices
Every first call answered, heard, and gently booked.
Calls that come at 2 AM. Courage that doesn't wait for office hours. Omni answers your intake line 24/7 — warmly and confidentially — booking first sessions, confirming appointments and filling open slots, so the client who finally called never lands in voicemail.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, referral forms and voicemails, asks the intake questions with warmth, matches the client to the right clinician, kicks off follow-up and delivers a clean intake brief — Capture, Qualify, Match, Follow up. Want the AI front office mapped to your practice? Drop your number and hear it live.
Live Voice Intake includedMarketing Automation add-onAccounting add-on
Industry voices
The Inevitability of the Shift.
Global Perspectives · 01
Former CEO, eBay
Devin Wenig
O
Industry perspective · public remarks
"If you don’t have an AI strategy, you’re going to die in the world that’s coming."
Devin Wenig · Former CEO, eBay · public remarks
The hidden cost of an unanswered phone line without Omni
One overnight and one morning at a group therapy practice — six inquiries, six leaks, and every clinician in session while they happened.
The service engine. Every inquiry. Centered on your calendar.
Automated call capture and scheduling built for therapy practices — answered within two rings with warmth, screened against your intake rules, matched to the right clinician. Working every minute of every day, not just when the intake coordinator is at the desk.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your intake line, your referral forms, your waitlist and your ledger. Here's what that looks like in plain English: first sessions booked, no-shows prevented, caseloads kept full.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different modalities — the same three plays keep recovering revenue. Below: how each one turns into steady caseloads on your schedule.
Case AWeek-one recovery
Recover the intakes hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out — after hours, mid-session, weekend — gets answered warmly, screened and booked while the courage is still there.
Haven Counseling Group· Couples
The problemAfter-hours first calls hitting voicemail
What we installed24/7 warm voice intake
Time to first bookingNight one
Answer rate sinceevery call answered
Recovered in week 1$14,000
Case BSteady caseloads
Turn first sessions into steady weekly caseloads.
The Waitlist & Scheduling Agent fills cancelled slots within the hour and the CRM keeps every client on rhythm — so one-time intakes settle into steady weekly caseloads.
Riverbend Therapy· Anxiety
The problemNo-shows and unfilled cancellations
What we installedVoice intake + waitlist automation
First week6 weekly clients booked
Running nowFull clinician caseloads
Caseload statusSteady & full
Case CZero-latency capture
Capture after-hours courage instantly.
Every after-hours call is answered the moment it arrives and logged on the dashboard — a 24/7 intake desk without hiring a coordinator, and without a single cold voicemail greeting.
Brightwater Therapy Group· Couples
The problemOvernight callers giving up by morning
What we installedZero-latency after-hours intake
Answer rate sinceevery call answered
Intake hiresZero
Caseload added$200K+
03 · The learning curve
The longer Omni answers, the less each booked intake costs.
Every captured call teaches the system your specialties, your clinicians and your intake rules. Cost per booked intake falls while client lifetime value climbs — rated 4.9/5 by 87 owners.
Cost per booked intake Average client lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked intake costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and booking the calls worth a caseload spot.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your specialties, your clinicians and your intake rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Sam. 2:14 AM. A first-ever call to a therapist, made after a hard night. First session booked by 2:19 AM — then a weekly client.
One client's call through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and intake coordinators across anxiety, couples and trauma work, talking about what changed when Omni took over their phones.
13 stories · drag or swipe to browse
Pricing
Try Omni free for 14 days, then scale with transparent, flat-rate pricing.
Start with your real workflow and no credit card. After the trial, choose the managed front office that fits your team.
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14-Day Free Trial
Try a real Omni front office on your workflow before any paid plan begins.