Live in 7 days Zero technical experience required Built for property managers
Every tenant call and leasing lead answered, triaged, and routed.
No heat. A unit flooding. A tenant locked out at 2 AM. Omni works your phones 24/7 — separating a true maintenance emergency from a routine work order or a prospect asking about a vacancy, logging the job and routing it to the right vendor, so the leases and filled units stop going to whoever answered first.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
Property management marketing
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, triages the issue, routes the work order to the right vendor, catches leasing and rent questions, kicks off follow-up and delivers a clean owner brief — Capture, Triage, Route, Document. Want the AI front office mapped to your property management business? Drop your number and hear it live.
Live Tenant Intake includedLeasing Automation add-onAccounting add-on
Industry voices
The Inevitability of the Shift.
Global Perspectives · 01
Former CEO, eBay
Devin Wenig
O
Industry perspective · public remarks
"If you don’t have an AI strategy, you’re going to die in the world that’s coming."
Devin Wenig · Former CEO, eBay · public remarks
The hidden cost of an unanswered tenant line without Omni
One cold night and one morning at a property management company — six calls, six emergencies and leasing leads, and nobody in the office to catch any of them.
The service engine. Every tenant call. Triaged and routed.
Automated call capture and vendor routing built for property managers — answered within two rings, triaged against your emergency rules, routed to the right on-call vendor for the trade. Working every minute of every cold night, not just when the office is staffed.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always routing. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your leasing inbox, your vendor board and your ledger. Here's what that looks like in plain English: work orders routed, leases captured, rent recovered.
01 · What we captured last week
Ten real calls. Ten real routes.
Live · 138 tenant calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different portfolios — the same three plays keep filling units and retaining tenants. Below: how each one turns into dollars on your leasing board.
Case AWeek-one recovery
Recover the leads hiding in voicemail.
The Tenant Intake Agent takes over the lines on day one. Every call that used to ring out — after hours, mid walk-through, weekend — gets answered, triaged and routed while the tenant is still on the phone.
Ashford Property Mgmt· Multifamily
The problemOvernight calls hitting voicemail
What we installed24/7 live tenant intake
Time to first routeNight one
Capture rate sinceevery call answered
Leases signed week 1$21,000+
Case BUninterrupted intake
Never miss a lead during a leasing rush.
The Dispatcher balances the board on unit location and vendor availability, and 50+ concurrent lines scale automatically — so no tenant waits on hold when a cold snap hits and every phone rings at once.
Medina Rentals· 180 doors
The problemAfter-hours calls hanging up
What we installedIntake + smart vendor dispatch
First month5 vacancies filled
Running now9 vendors on rhythm
Intake statusUninterrupted
Case CZero-latency capture
Capture after-hours tenant calls instantly.
Every after-hours tenant call is captured the moment it arrives and logged on the dashboard — a 24/7 tenant desk without hiring an extra office administrator.
Diallo Residential· Single-family
The problemOvernight calls lost by morning
What we installedZero-latency after-hours capture
Capture rate sinceevery call answered
Office admins hiredZero
Renewals retained$420K+
03 · The learning curve
The longer Omni answers, the more each captured lead is worth.
Every captured call teaches the system your properties, your vendor bench and your triage rules. Cost per captured lead falls while the average value of a filled unit climbs, rated 4.9/5 by 87 owners.
Cost per captured lead Average value of a filled unit
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every captured lead costs $36 to book. It was costing $140 in month one. Your phone bill isn't shrinking — the system just got better at capturing the leads and work orders worth acting on.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your properties, your vendor bench and your triage rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Renata. 2:14 AM. No heat, a baby in the apartment. Vendor on-site by 3:00 AM — then a renewed lease.
One tenant's emergency through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and operators across multifamily, single-family, mixed-use and leasing, talking about what changed when Omni took over their tenant lines.
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Pricing
Try Omni free for 14 days, then scale with transparent, flat-rate pricing.
Start with your real workflow and no credit card. After the trial, choose the managed front office that fits your team.
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Try a real Omni front office on your workflow before any paid plan begins.
Your data stays yoursA human checks sensitive actionsFlat rate — no per-user feesMonth-to-month — cancel anytime14-day trial — no credit card
Stop missing overnight calls. Put your back office on autopilot today.
Every night, a tenant with no heat and a prospect eyeing your vacancy call someone. Fifteen minutes on a strategy call and Omni is answering your tenant lines in 7 days.