Live in 7 days Zero technical experience required Built for med spas
Every consult call answered, pampered, and booked.
Front desk on line one. Client mid-treatment. Omni catches line two 24/7 — capturing Botox and filler consults, confirming appointments and rebooking series, so $4,000 treatment packages stop going to the med spa that picked up.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, asks the qualifying questions, routes each client to the right provider and consult slot, kicks off follow-up and delivers a clean intake brief — Capture, Qualify, Route, Follow up. Want the AI front office mapped to your med spa? Drop your number and hear it live.
Live Voice Intake includedMarketing Automation add-onAccounting add-on
Industry voices
The Inevitability of the Shift.
Global Perspectives · 01
Former CEO, eBay
Devin Wenig
O
Industry perspective · public remarks
"If your med spa doesn’t have an AI strategy, you’re going to die in the world that’s coming."
Devin Wenig · Former CEO, eBay · public remarks
The hidden cost of an unanswered phone line without Omni
One evening and one morning at a busy med spa — six inquiries, six leaks, and every provider gloved-up in a treatment room.
The booking engine. Every inquiry. Centered on your treatment book.
Automated call capture and consult scheduling built for med spas — answered within two rings, triaged against your rules, routed to the right provider and room. Working every minute of every day, not just when the front desk is staffed.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your consult forms, your treatment book and your memberships. Here's what that looks like in plain English: consults booked, packages sold, revenue recovered.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different treatment menus — the same three plays keep recovering revenue. Below: how each one turns into booked chairs on your schedule.
Case AWeek-one recovery
Recover the revenue hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out — mid-treatment, after close, weekend — gets answered, qualified and booked while it's still hot.
Gilded Glow Medspa· Injectables
The problemEvening consult calls hitting voicemail
What we installed24/7 live voice intake
Time to first bookingNight one
Booking rate sinceevery inquiry captured
Recovered in week 1$32,000
Case BSeries on rhythm
Turn one-time consults into finished series and memberships.
The Scheduler keeps every series session on the book and rebooks the drifters, and the CRM keeps every client on rhythm — so one-off consults settle into finished series and standing memberships.
Halcyon Skin & Laser· Laser
The problemClients hanging up, calling the next med spa
What we installedVoice intake + series rebooking
First week6 packages sold
Running now9 standing memberships
Book statusFull & rebooked
Case CZero-latency capture
Capture late-night consult decisions instantly.
Every after-hours consult inquiry is captured the moment it arrives and logged on the dashboard — a 24/7 client desk without hiring an extra receptionist.
Isla Aesthetics· Skin
The problemLate-night inquiries lost by morning
What we installedZero-latency after-hours capture
Booking rate sinceevery inquiry captured
Receptionists hiredZero
Pipeline added$600K+
03 · The learning curve
The longer Omni answers, the less each booked client costs.
Every captured call teaches the system your treatments, your providers and your triage rules. Cost per booked client falls while client lifetime value climbs — rated 4.9/5 by 87 owners.
Cost per booked client Average client lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked client costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and booking the clients worth treating.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your treatments, your providers and your triage rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Camille. 10:23 PM. A wedding in six weeks and a filler consult she keeps postponing. Consult booked for 11:00 AM — then a $4,000 package.
One client's call through the platform, captured after the front desk went home. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and practice managers across injectables, laser and skin studios, talking about what changed when Omni took over their phones.
13 stories · drag or swipe to browse
Pricing
Try Omni free for 14 days, then scale with transparent, flat-rate pricing.
Start with your real workflow and no credit card. After the trial, choose the managed front office that fits your team.
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