Live in 7 days Zero technical experience required Built for gyms & fitness studios
Every membership call answered, converted, and booked.
Front desk on line one. Member on the floor. Omni catches line two 24/7 — capturing trial requests, booking classes and chasing lapsed members, so $1,200-a-year memberships stop going to the gym that picked up.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, asks the qualifying questions, routes each prospect to the right class or trial slot, kicks off follow-up and delivers a clean sign-up brief — Capture, Qualify, Route, Follow up. Want the AI front office mapped to your studio? Drop your number and hear it live.
Live Voice Intake includedMarketing Automation add-onAccounting add-on
Industry voices
The Inevitability of the Shift.
Global Perspectives · 01
Former CEO, eBay
Devin Wenig
O
Industry perspective · public remarks
"If your gym doesn’t have an AI strategy, you’re going to die in the world that’s coming."
Devin Wenig · Former CEO, eBay · public remarks
The hidden cost of an unanswered phone line without Omni
One evening and one morning at a busy fitness studio — six inquiries, six leaks, and the whole team coaching on the floor.
The membership engine. Every inquiry. Centered on your class schedule.
Automated call capture and class booking built for gyms and fitness studios — answered within two rings, triaged against your rules, routed to the right class, coach or trial slot. Working every minute of every day, not just when the front desk is staffed.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your trial forms, your class schedule and your member list. Here's what that looks like in plain English: trials booked, memberships signed, revenue recovered.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different formats — the same three plays keep recovering revenue. Below: how each one turns into memberships on your roster.
Case AWeek-one recovery
Recover the memberships hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out — mid-class, after close, weekend — gets answered, qualified and booked while motivation is still hot.
Granite House Gym· Strength
The problemMid-class trial calls hitting voicemail
What we installed24/7 live voice intake
Time to first bookingNight one
Booking rate sinceevery inquiry captured
Recovered in week 1$32,000
Case BFull classes
Turn drop-in trials into recurring annual memberships.
The Scheduler keeps classes confirmed and refills cancellations from the waitlist, and the CRM keeps every member on rhythm — so one-off trials settle into stable annual memberships.
Harborside CrossFit· CrossFit
The problemProspects hanging up, calling the next gym
What we installedVoice intake + class scheduling
First week6 annual memberships signed
Running now9 members on autopay
Roster statusFull & waitlisted
Case CZero-latency capture
Capture evening motivation instantly.
Every after-hours trial inquiry is captured the moment it arrives and logged on the dashboard — a 24/7 membership desk without pulling a coach off the floor.
Ironvale Studio· Studio
The problemEvening inquiries lost by morning
What we installedZero-latency after-hours capture
Booking rate sinceevery inquiry captured
Front-desk hiresZero
Pipeline added$600K+
03 · The learning curve
The longer Omni answers, the less each booked member costs.
Every captured call teaches the system your classes, your coaches and your triage rules. Cost per booked member falls while member lifetime value climbs — rated 4.9/5 by 87 owners.
Cost per booked member Average member lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked member costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and converting the calls worth coaching.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your classes, your coaches and your triage rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Dana. 8:41 PM. A New Year's restart and a 6 AM class she's nervous to try. In the 6 AM class next morning — then an annual member.
One prospect's call through the platform, captured while the coaches were mid-class. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and front-desk managers across strength, HIIT and yoga studios, talking about what changed when Omni took over their phones.
13 stories · drag or swipe to browse
Pricing
Try Omni free for 14 days, then scale with transparent, flat-rate pricing.
Start with your real workflow and no credit card. After the trial, choose the managed front office that fits your team.
Start here
14-Day Free Trial
Try a real Omni front office on your workflow before any paid plan begins.