Omni Studio's agent gets the details right — dates of birth, insurance, and member IDs — so your appointment and claim are correct from the start.
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Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, asks the qualifying questions, routes visits to the right team, kicks off follow-up and delivers a clean intake brief — Capture, Qualify, Route, Follow up. Want the AI front office mapped to your business? Drop your number and hear it live.
The hidden cost of an unanswered phone line without Omni
One overnight and one morning at a dental practice — six inquiries, six leaks, and nobody in the office to catch any of them.
The service engine. Every inquiry. Centered on your calendar.
Automated call capture and scheduling built for dental practices — answered within two rings, triaged against your rules, routed to the right team. Working every minute of every day, not just when the office is staffed.
Managed doesn't mean out of your hands. Every agent runs inside hard rails — and the data stays yours.
Human approval gates
A human checks sensitive actions. You keep final approval on schedule configurations and pricing.
Your data stays yours
Records live in your private environment, encrypted in transit and at rest. Full export on request.
QA on flagged calls
Our QA team reviews flagged calls within hours, retrains the agent, and escalates anything that needs a human.
Month-to-month freedom
No multi-year locks, no early-exit traps. Cancel anytime with absolute data portability.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your quote forms, your scheduling board and your ledger. Here's what that looks like in plain English: new-patient appointments scheduled, contracts signed, revenue recovered.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different specialties — the same three plays keep recovering revenue. Below: how each one turns into dollars on your schedule.
Case AWeek-one recovery
Recover the revenue hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out — after hours, mid-visit, weekend — gets answered, triaged and booked while it's still hot.
Evergreen Family Dental· General Dentistry
The problemAfter-hours quotes hitting voicemail
What we installed24/7 live voice intake
Time to first bookingNight one
Booking rate sinceEvery inquiry captured
Recovered in week 1$21,000
Case BStable scheduling
Turn one-time visits into recurring recall plans.
The scheduler balances the calendar on appointment type and provider availability, and the CRM keeps every client on rhythm, so one-off visits settle into stable recall plans.
Fairway Dental Group· Cosmetic
The problemLeads hanging up, calling the next practice
What we installedVoice intake + smart scheduling
First week6 recall plans closed
Running now9 main scheduling cohorts
Schedule statusStable & full
Case CZero-latency capture
Capture after-hours demand instantly.
Every after-hours inquiry is captured the moment it arrives and logged on the dashboard — a 24/7 client desk without hiring an extra office administrator.
Beacon Smiles· Orthodontics
The problemOvernight inquiries lost by morning
What we installedZero-latency after-hours capture
Booking rate sinceEvery inquiry captured
Office admins hiredZero
Pipeline added$500K+
03 · The learning curve
The longer Omni answers, the less each booked visit costs.
Every captured call teaches the system your services, your zips and your triage rules. Cost per booked visit falls while client lifetime value climbs, rated 4.9/5 by 87 owners.
Cost per booked visit Average client lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked visit costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and booking the calls worth showing up for.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your services, your zips and your triage rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Maria. 2:14 AM. A cracked tooth and real pain. In the chair by 8:00 AM, then a recall patient.
One patient's call through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and operators across general dentistry, cosmetic and implants, talking about what changed when Omni took over their phones.
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Pricing
Transparent, flat-rate pricing built for growing dental practices.
Pilot activation costs less than losing one new-patient appointment — flat-rate monthly pricing after. Zero per-user licensing fees.
$247 Pilot Month
Prove it on your own phone lines before you commit to anything.
Practical AI questions dental offices ask about no-shows, reminders, after-hours capture, and staff escalation.
What AI workflows help dental offices reduce no-shows?
Dental offices should use AI for reminder workflows, confirmation follow-up, missed-call capture, cancellation waitlist alerts, and clean handoffs to staff. Clinical questions, insurance exceptions, and urgent symptoms should route to the team.
Can AI handle after-hours dental calls?
AI can capture after-hours context, separate routine scheduling from urgent concerns, collect contact details, and alert staff when the call suggests pain, swelling, trauma, or a same-day need.
What dental calls should AI escalate to staff?
Escalate pain, swelling, trauma, infection concerns, medication questions, post-procedure issues, insurance disputes, complaints, and any request requiring clinical judgment or a staff promise.
How can AI help dental offices without touching clinical decisions?
AI can handle reminders, scheduling prep, intake cleanup, missed-call follow-up, and routing. It should not diagnose, advise treatment, change clinical instructions, or answer medical questions without staff review.