Live in 7 days Zero technical experience required Built for criminal defense firms
Every 2 AM jail call answered, screened, and retained.
The family of the arrested hires the firm that answers. Omni handles your phones 24/7 — running your intake script, screening conflicts, and booking consults while $5K–$25K retainers are still deciding who to call next. No legal advice, ever — urgent matters patch to your on-call attorney.
Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
The most accurate voice agent
Omni Studio's agent gets the details right — names, case types, and contacts — so your intake is accurate before your first consultation.
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Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, web forms and voicemails, asks your screening questions — charges, booking location, court date — patches jail-call emergencies to the on-call attorney, kicks off follow-up and delivers a clean intake brief: Capture, Qualify, Route, Follow up. Want the AI front office mapped to your firm? Drop your number and hear it live.
The hidden cost of an unanswered defense line without Omni
One overnight and one morning at a criminal defense firm — six inquiries, six leaks, and every attorney in court when the phones ring.
The service engine. Every inquiry. Centered on your calendar.
Automated call capture and consult scheduling built for criminal defense firms — answered within two rings, screened against your conflict rules, arraignment deadlines flagged, urgent matters patched to a human. Working every minute of every day, not just when court is out.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your web forms, your court calendar and your ledger. Here's what that looks like in plain English: consults booked, retainers signed, payment plans collected.
01 · What we captured last week
Ten real calls. Ten real consults.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different counties, different charges — the same three plays keep recovering retainers. Below: how each one turns into signed engagements on your docket.
Case AWeek-one recovery
Recover the retainers hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every jail call that used to ring out — after hours, mid-trial, weekend — gets answered, screened and booked while the family is still deciding.
Marlowe Defense Group· DUI
The problem2 AM arrest calls hitting voicemail
What we installed24/7 live defense intake
Time to first consultNight one
Booking rate sinceevery inquiry captured
Retainers signed in week 1$28,000
Case BFull docket
Turn missed jail calls into a full Monday docket.
The scheduler works around court mornings and books consults into the gaps, and the CRM keeps every family updated — so weekend arrests become Monday retainers instead of someone else's clients.
Askew & Boone· Felony
The problemFamilies hanging up, calling the next firm
What we installedVoice intake + court-aware scheduling
First week6 retainers signed
Running now9 consults per court week
Docket statusStable & full
Case CZero-latency capture
Capture weekend arrests instantly.
Every after-hours defense inquiry is captured the moment it arrives, screened on your rules and logged on the dashboard — a 24/7 intake desk without hiring a night receptionist.
Hartwell Law Offices· Federal
The problemWeekend jail calls lost by Monday
What we installedZero-latency after-hours capture
Booking rate sinceevery inquiry captured
Intake staff hiredZero
Pipeline added$600K+
03 · The learning curve
The longer Omni answers, the less each booked consult costs.
Every captured call teaches the system your charges, your counties and your screening rules. Cost per booked consult falls while average client value climbs, rated 4.9/5 by 87 owners.
Cost per booked consult Average client lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked consult costs $19. It was costing $84 in month one. Your phone bill isn't shrinking — the system just got better at capturing and booking the calls worth taking.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your charges, your counties and your screening rules — and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Danielle. 2:14 AM. A son in county booking and an arraignment on Monday. Consult at 8:00 AM — then a $7,500 retainer.
One mother's call through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and managing partners across DUI, felony and federal work, talking about what changed when Omni took over their phones.
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Pricing
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