Workflow cards, timing, ratings, revenue examples, and customer names on this page are illustrative unless a linked case study identifies the source. Actual launch timing and outcomes depend on scope and approvals.
The most accurate voice agent
Omni Studio's agent gets the details right — vehicles, mileage, and plates — so the right parts are ready when your car arrives.
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Team AI Operations Platform
Your AI front office, not just a voice bot
Omni captures calls, forms and voicemails, asks the qualifying questions, routes jobs to the right tech, kicks off follow-up and delivers a clean intake brief. Capture, Qualify, Route, Follow up. Want the AI front office mapped to your business? Drop your number and hear it live.
The hidden cost of an unanswered phone line without Omni
One overnight and one morning at an auto repair shop, six inquiries, six leaks, and nobody in the office to catch any of them.
The service engine. Every inquiry. Centered on your calendar.
Automated call capture and scheduling built for auto repair shops, answered within two rings, triaged against your rules, routed to the right tech. Working every minute of every day, not just when the office is staffed.
We’ll help you map the first workflow around your business.
Omni agents. Always answering. Always booking. Every night.
A typical week on Omni runs hundreds of small actions across your phones, your quote forms, your dispatch board and your ledger. Here's what that looks like in plain English: repair jobs scheduled, contracts signed, revenue recovered.
01 · What we captured last week
Ten real calls. Ten real bookings.
Live · 142 calls captured in the last 7 days
Time
Component
What happened
What it meant
02 · Proof in the field
Revenue recovered for businesses like yours.
Different cities, different specialties, the same three plays keep recovering revenue. Below: how each one turns into dollars on your schedule.
Case AWeek-one recovery
Recover the revenue hiding in voicemail.
The Voice Intake Agent takes over the lines on day one. Every call that used to ring out, after hours, mid-job, weekend, gets answered, triaged and booked while it's still hot.
Copperfield Automotive· General Repair
The problemAfter-hours quotes hitting voicemail
What we installed24/7 live voice intake
Time to first bookingNight one
Booking rate sinceEvery inquiry captured
Recovered in week 1$11,800
Case BStable scheduling
Turn one-time jobs into recurring fleet-service accounts.
The Dispatcher balances the calendar on vehicle locations and drive distance, and the CRM keeps every client on rhythm, so one-off jobs settle into stable fleet-service accounts.
Stonebridge Garage· Diagnostics
The problemLeads hanging up, calling the next shop
What we installedVoice intake + route dispatch
First week6 fleet-service accounts closed
Running now9 recurring fleet accounts
Schedule statusStable & full
Case CInstant after-hours capture
Capture after-hours demand instantly.
Every after-hours inquiry is captured the moment it arrives and logged on the dashboard, a 24/7 client desk without hiring an extra office administrator.
Brightwater Motors· Brakes & Tires
The problemOvernight inquiries lost by morning
What we installedInstant after-hours capture
Booking rate sinceEvery inquiry captured
Office admins hiredZero
Pipeline added$400K+
03 · The learning curve
The longer Omni answers, the less each booked job costs.
Every captured call teaches the system your services, your zips and your triage rules. Cost per booked job falls while client lifetime value climbs, rated 4.9/5 by 87 owners.
Cost per booked job Average client lifetime value
Cost per booked engagement
$0
down from $84 in month one
Average client lifetime value
$0
up from $2,850 in month one
What this means in plain English
By month 12, every booked job costs $19. It was costing $84 in month one. Your phone bill isn't shrinking, the system just got better at capturing and booking the calls worth showing up for.
Why this happens
Every captured call teaches the next one. Good weeks teach the system your services, your zips and your triage rules, and it repeats the good weeks.
Your numbers move with you
Seamless data migration from the systems you already use.
04 · One real call
Derek. 2:14 AM. A car that won't start before a morning shift. Tech on-site at 8:00 AM, then a fleet account.
One driver's call through the platform, captured while everyone slept. At every step: which agent made it work, and what would have happened without it.
What owners tell us.
Owners and operators across general repair, diagnostics and fleet service, talking about what changed when Omni took over their phones.
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Pricing
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