LIVE IN 7 DAYS — ZERO TECHNICAL EXPERIENCE REQUIRED

Dead fridge. Flooded laundry room. One call.
Answered. Triaged. Dispatched.

It answers every call, separates a no-cool fridge full of spoiling food from a routine maintenance quote, books the job and confirms — 24/7. $247 first month, then $497/mo flat.

What you get
Live Voice Agent Included Marketing Automation Add-on Weekly Intelligence Brief Add-on
OPERATIONAL METRICS

The true cost of a missed inbound phone call.

0%

of inbound repair calls go to voicemail while techs are on jobs.

$600

average value of a missed repair call.

Compressor job $620 · Control board $480 · Diagnostic $100
0%

answered in under 20 seconds. Rated 4.9/5 by 200+ shop owners.

PROOF IN THE FIELD

Actual revenue recovered from weekend breakdown calls.

Hargrove Appliance Repair — $9K+ In Repairs The First Week
Hargrove Appliance Repair — $9K+ In Repairs The First Week
Castellano Appliance Service — 9-Van Scale
Castellano Appliance Service — 9-Van Scale
Whitfield Appliance Pros — Automated Quoting
Whitfield Appliance Pros — Automated Quoting
THE SERVICE ENGINE

Automated call capture and scheduling built for appliance repair crews.

Instant Call Capture — Virtual dispatcher answers within 2 rings.

Smart Job Triage — Isolates a no-cool fridge or leaking washer from routine maintenance quotes.

Real-Time SMS Alerts — Sends booking confirmation texts to homeowners in 30 seconds.

24/7 Breakdown Coverage — Catches every weekend and after-hours dead-appliance call automatically.

Enterprise Frameworks — Tailored multi-location routing built for regional service networks.

QuickBooks data migration

Book a 15-min strategy call
LIVE PHONE CAPTURE · 2:14 AM

Customer: "Our fridge died and there's a week of groceries about to spoil."

STATUS: TRIAGED & SAME-DAY SLOT HELD ● Booked → 7–9 AM diagnostic
THE OMNI DIFFERENCE

Stop wrestling with complex software and let managed agents run your back office.

OFFICE ROLES WE FULLY AUTOMATE
Inbound Intake SpecialistSmart Service DispatcherAccounts Receivable ChaserField Tech AssistantVirtual Office Manager
OPERATOR RATINGS
★★★★★ 4.8

5 / "We booked 18 weekend breakdown calls and closed 6 same-day compressor jobs in week one—work that used to die in voicemail." — Dana Brennan, Appliance Repair

PILOT INVESTMENT
$247

Pilot activation costs less than one missed diagnostic call. Flat-rate monthly pricing after.

DATA MIGRATION
Done

Seamless integration with QuickBooks & data migration from Housecall Pro. Your data always remains encrypted and secured

Captured revenue
950+ Recovered jobs
Okafor Appliance RepairSalcedo Appliance ServiceLindqvist Appliance ProsAbernathy Appliance Co.Tran Home ApplianceDelgado Appliance RepairIronwoodOkafor Appliance RepairSalcedo Appliance ServiceLindqvist Appliance ProsAbernathy Appliance Co.Tran Home ApplianceDelgado Appliance RepairIronwood
DEPLOYMENT ROADMAP

Go live with automated call routing in exactly seven days.

Service Area Mapped
After-Hours & Weekend Rules Set
No-Cool / No-Heat Priorities Defined
01 · COMPREHENSIVE ONBOARDING — DAY 1

A 30-minute brief maps your service area, brands serviced, trip / diagnostic fee, and what counts as an urgent breakdown.

02 - DATA MIGRATION — DAY 3
02 · DATA MIGRATION — DAY 3

Phone line bridges, we migrate your data, and your voice agent trains on brands, models, error codes, and your diagnostic pricing.

03 - LIVE ROUTING — DAY 7
03 · LIVE ROUTING — DAY 7

Final test calls pass our internal QA, and your forwarded line goes fully live tonight.

OPERATOR VERIFICATION

Real results from real appliance repair shops.

"We saved six same-day compressor jobs in our first weekend—calls that used to roll to voicemail and the next repair shop."

6 Jobs Saved
Tom Kowalski — Owner, Kowalski Appliance Repair

“Added half a million in revenue across 9 trucks.”

100% Booking Rate
Mark Reynolds, Marco Ferreira, Service Director

"Every breakdown call is captured instantly and booked into our schedule. It's a 24

7 agents for less than one van payment."
96% Booking Rate
THE FULL AGENT FLEET

Start with automated answering. Scale to complete
back-office automation.

Deployed to capture missed breakdown calls. As your volume grows, our agents coordinate dispatch calendars, nurture open estimates, chase invoices, and capture reviews—all under a unified dashboard.

Live Voice Intake Agent

Captures incoming calls, flags no-cool

No-Heat Emergencies, Checks Calendar Space, And Sends Text Confirmations 24
Lead Engagement Agent

Responds to Yelp, Angi, or web form submissions via SMS inside 5 minutes, stopping homeowners from calling the next repair shop.

Add anytime
Smart Dispatch Optimizer

Balances the calendar—routing techs by zone, parts on hand, and availability so the right tech hits each job.

Add anytime
Accounts Receivable Agent

Follows up on outstanding repair balances and diagnostic fees via SMS and email with direct payment links.

Add anytime
Managed Bookkeeping Agent

After we migrate your books, reconciles diagnostic fees, deposits, and final repair payments in your ledger — managed for you, no live sync.

Add anytime
Reputation Automation Agent

Solicits verified 5-star Google and Yelp reviews from homeowners 24 hours after a repair is completed.

Add anytime
Local SEO Agent

Pushes job updates, handles Local Services Ads assets, and optimizes your local maps visibility.

Add anytime

Start with automated answering. Scale into complete back-office automation when the volume is ready.

PREDICTABLE INVESTMENT

Transparent, flat-rate pricing built for scaling repair shops.

30-Day Risk-Free Pilot
$247
FIRST MONTH

✓ Full data onboarding
✓ Voice Intake Agent active
✓ Full data migration done for you
✓ Fully live in 7 days

Start Your Pilot Month
Managed Repair PodRecommended
$497 /mo flat

✓ Unlimited calls & staff seats
✓ Integrated dispatch optimization
✓ Secure human approval gates
✓ Month-to-month — cancel anytime

Get Started
Custom Build Plan
$4,500
PER MONTH STARTING AT

✓ Custom enterprise software builds
✓ Dedicated account manager
✓ Full multi-agent back-office team
✓ Priority 4-hour SLA support

Book Scoping Call

Your data stays yours. A human checks sensitive actions. Month-to-month terms available.

THE SHOP AUDIT

Why repair shop owners are ditching the old way.

omni.studio

Flat $497/mo — zero per-van fees or per-job commissions
100% call capture — every breakdown call is answered and logged
Turnkey deployment — your data migrated off your old CRM in 7 business days
Contract freedom — month-to-month terms with full data portability
Controlled settings — you keep final approval on schedules and quotes

Voicemail & manual operations

— Missed weekend breakdown calls become lost same-day repair jobs
— Chasing callbacks when your techs are already booked solid
— Per-seat software that bills you more for every new tech or van
— Multi-year locks, five-figure exit traps, and months of setup hell
— A full-time office admin just to handle rigid data entry

COMMON QUESTIONS

Straight talk for appliance repair shop owners.

What is included in the $247 pilot?

Covers workflow setup, live script training, CRM mapping, end-to-end QA validation, and your first 30 days of live call capture operations.

What is the actual setup and testing timeline?

Seven business days from a signed scoping call.

How does the platform handle highly complex repair requests?

Our QA team reviews flagged calls within hours, retrains, and escalates anything that needs a human.

Can it tell a no-cool fridge breakdown from a routine maintenance quote?

Yes. You define what counts as urgent, and the agent triages against your rules, escalating emergencies and booking the rest.

Who owns my customer records if I decide to cancel my plan?

In your private environment. Encrypted in transit and at rest. Full export on request — it’s your data.

READY TO SCALE?

Put your appliance repair shop on autopilot.

Put your appliance repair shop on

Prefer to talk now? Get an instant call-back.