Built for owner-operators · 1–20 techs

Run Your Business
on Autopilot.

We pick up every call, book every job, dispatch every tech, and chase every invoice. You watch it run — and step in only when it matters.

$247 your first month· Then $497/mo flat· Live in 7 days
TMMRSPJLDP
★★★★★ 4.9 from 87 shop owners
240+ shops live · onboarding 11 more this week
Thirteen grand in the first week I would have been sleeping through.
Tom Mueller · 6-tech HVAC · Cincinnati, OH
app.omni.studio · Live dashboard All systems go
Action needed · 3
HighAR aging · $4,200 overdue
  • 3 customers past 60 days
  • Drafted 2 polite reminders
  • Ready for approval
Approved & sent
Action needed · 2
MediumJob #0042 unscheduled
  • Customer requested Thursday morning
  • Technician availability confirmed
Scheduled automatically
Action needed · 1
LowService contract expiring · 14 days
  • Renewal email drafted
  • Awaiting your approval
Campaign queued
Overnight activity
Calls answered
0
Jobs booked
0
Invoices sent
0
Follow-ups
0
Payments collected
$0
Agent observations
  • Scheduled-to-completed ratio down 8% this week
  • Two no-shows linked to the same technician
  • Compressor maintenance upsell opportunity detected
  • Seasonal tune-up pricing below market average
Recommendations prepared
Increase tune-up pricing
Estimated monthly gain
+$2,400
Launch compressor service campaign
Potential revenue
+$6,200
Reduce dispatch gap time
Estimated gain
+8 jobs/mo
Calls
0
100% answered
Jobs
0
7 dispatched
Open
0
needs your OK
+18% WoW
Activity · last 30 minAuto · 0 owner actions
2:18 PMInv #4421 · Reynolds, B.+$1,225
2:15 PMQuotedCarpenter house · G/B/B sent$2,650
2:14 PMBookedTue 9 AM · James R.+$1,840
2:11 PMTextETA sent to Mrs. K. Park
Incoming · 22s
Sarah Martinez
“No heat since this morning, the furnace just clicks…”
Booked Tue 9 AM+$1,225
● Paid · nowInv #4421
Reynolds, B.
tap-to-pay · QB
synced
+$1,225
Here’s what’s in the box

Six agents. One back office.

Each one quietly handles a job your shop already has — answering the phone, sending the right tech, getting you paid. Scroll to watch each one work.

Agent 01 · CSR Booking

A phone line that answers

It picks up, learns what the customer needs, and books the visit — turning a missed call into a paying job.

Replaces voicemail + answering service
Incoming call
Sarah M. · (513) 555-0142
“My AC just stopped working.”
Hi Sarah, I can help with that. What’s the address?
✓ Name✓ Address✓ Problem
Next available
Today · 3:00 – 5:00 PMOpen
Tomorrow · 9:00 AMOpen
Job booked · Today 3 PM
Sarah notified · tech assigned
Agent 02 · Smart Dispatcher

A calendar that fills itself

It checks who’s closest, who’s qualified, and who’s actually free — then assigns the job with drive time built in.

Replaces the whiteboard + group texts
AI dispatch · weighted by GPS, skills, load Weighing…
📍 New Job · 1247 Pine St
OSLight load
JBVery busy
CNVery busy
MWIdle · ready
AI decision · 0.4s
Marcus Walker
Closest idle tech · 4.2 mi · HVAC certified
JBJames B.8.4 mi · 3 jobsScore 31
OSOlivia S.7.1 mi · 1 job · apprenticeScore 58
MWMarcus W.4.2 mi · 0 jobs · HVAC techScore 94
CNCarlos N.9.0 mi · 3 jobsScore 28
Drive time saved
Fuel saved
ETA
Agent 03 · Proposals & Sales

Estimates that win the bigger jobs

For large installs it builds a clean Good / Better / Best proposal in minutes — and you have the final say.

Replaces Word docs + 48-hour delays
JL
Hotel Lumière
"Need a ventilation system installed."
Building estimate…
Materials$5,400
Labor$2,100
Estimate · CarpenterDRAFT
Good · $7,500
Better · $8,240
Best · $10,900
Proposal accepted
Converted to a job · $8,240
Agent 04 · Collection

Invoicing that chases itself

Job done, invoice sent, payment link tapped — it collects the money without you chasing anyone.

Replaces spreadsheets + Sunday-night bookkeeping
Job finished
Invoice #4421Pending
Reynolds, B.$1,225
Friendly reminder sent · Day 4
Pay now · $1,225
Paid · $1,225
Synced to QuickBooks
Agent 05 · Field Assistant

One app for every job

Your tech calls, navigates, snaps photos, and gets a signature — the whole job from their phone, no paperwork.

Replaces phone calls to the office
Today's job
James · 4421 Maple St
Call customer
Navigate
JM
12 min · faster route
Turn left onto Maple St
Customer signature
Sarah M.
Job complete
Invoice sent with pay link · no paperwork
Agent 06 · Orchestrator

Run it all from one chat

Ask a question or give an order in plain English — it answers instantly and puts the other agents to work.

Replaces logging into five different tools
O
Omni · owner chat
LIVE
How many jobs today?
27 jobs scheduled. 19 done, 8 in progress.
Book John for Monday.
CSR Dispatch Tech
✓ Job booked · Mon 10 AM
Built for you · Custom Agent

We’ll build the agent you need

If the one you want isn’t one of the six, we custom-build it for your shop — same dashboard, same flat price, live in days.

Talk to us →
You
“Call customers when a warranty is about to expire.”
Designing your agent…
Warranty Renewal Agent
Built for your shop
✓ Live
Before & after Omni

Turn your back-office bottleneck into an autopilot operation.

Calls come in while you’re under a truck, up a ladder, or asleep. They hit voicemail, land on a sticky note, or go to the shop across town. Every call you miss is a job someone else just booked.

Omni picks up every one: answers, books it, sends the right tech, and chases the invoice: so the work that comes in actually turns into money in the bank.

Right now, it’s a scramble

One missed call bounces through voicemail, sticky notes and the whiteboard — and some never come back.

With Omni, every call runs the same way

Ring → answered → booked → dispatched → paid. Three calls, three clean jobs, zero owner actions.

app.omni.studio · DashboardLIVE
Revenue today
$0
▲ +$1,225 vs yesterday
Jobs today
8 / 8
All assigned
Calls answered
47 / 47
0 missed · 100%
Open balance
$0
3 invoices · avg 4 days
This week · 7-day revenue+18% vs last week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
PAID · +$1,225 BOOKED · $1,850 QUOTE SENT · $2,240 DISPATCHED · ETA 12m
app.omni.studio · LeadsLIVE
Sarah Martinez
$1,850
New $14,200
Brian R.
$3,200
Lopez HVAC
$5,400
Quoted $9,800
Carpenter house
$2,240
Won today $6,300
Yu remodel
$4,450
WON · $4,450 3 closed today
app.omni.studio · CalendarLIVE
Tune-up · 2h
MON
TUE
WED
THU
Hayes
Install
Repair
Park
Service
Yu
Quote
0 conflicts this week Matched by skill + load
app.omni.studio · DispatchLIVE
Answered
100%
Booked
81%
Sent to you
2
Sarah M.2:14 PMBooked
Lopez HVAC1:58 PMBooked
Unknown caller1:40 PMSent to you
Brian R.1:22 PMBooked
47 / 47 answered 2 needed your call
app.omni.studio · InvoicesLIVE
Collected
$0
Outstanding
$0
avg days to paid · 4.2
#4421 Reynolds$1,225PAID
#4418 Lopez$2,240PAID
#4410 Yu$4,450PAID
PAID · $1,225 AI runs the chases
app.omni.studio · SMSLIVE
Hi Sarah — your furnace tune-up is booked for Tue 9–11 AM. Reply C to confirm.
C — see you then!
You're all set. James will text an ETA when he's on the way. 🚚
Replied in 1m 12s
92% reply < 5 min Broadcasts + flows
The dashboard

One screen for the office,
one app for the field.

The whole product is six tabs. No setup wizards, no consultant hours, no “adapt your business to the software.” The numbers that matter are the ones we make big.

LIVE
RP
Shop
Reynolds Plumbing & HVAC
Booked rate
81%
Recent performance
64% 60 days81% 7 days +17%
RPReynolds Plumbing & HVAC
The numbers from a real shop
6
Techs
47
Calls today
$7,832
Collected
+239 more shops running the same way
Calls answered100%
Dispatched on time96%
Every call answered, booked and paidmeasured for the work that actually pays.
240+
Shops on autopilot
43
Metros live
Where the day went
Booked81%
Message taken13%
Sent to your cell6%

Performance you can measure. Money that shows up.

A Tuesday on Omni

Your Day, with the office handled by AI Agents

Five things that used to chew up your night — now handled by Omni while you’re sleeping, driving, or eating dinner with your family.

Calls
6:00 AM
3 after-hours calls became 3 booked jobs.
Each caller got a confirmation text and a slot. You see the bookings on your phone with your coffee.
+$5,550 booked
Dispatch
9:15 AM
James is 12 minutes out. The customer knows.
ETA text went out the moment he started driving. No one called the office to ask where he is.
0 “where is he” calls
Estimates
1:40 PM
Quote sent before the driveway was empty.
Tech built a Good/Better/Best from your price book on his phone. Customer signed on the way back to the truck.
$2,240 signed
Calendar
Afternoon
Tomorrow’s board is built. Routes are tight.
Skills, distance, drive time, lunch — all considered. You drag two jobs around. Done.
8 jobs · 0 overlap
Money
Evening
This morning’s invoice was paid.
Payment hit the bank. You didn’t text anyone. QuickBooks already knows.
+$1,225 collected

That was one Tuesday.

+$5,550 booked $2,240 signed $1,225 collected

And not one call you had to take. The office ran itself while you ran the work.

All-in-one operations

No duct-taping software together.

You shouldn't pay separate monthly bills for booking apps, telephone lines, routing trackers, invoice chasers, and review platforms. Omni Studio replaces the messy software pile with a single, synchronized back office.

Perfect Synchronicity

A phone call updates the schedule, alerts the tech, and cues the invoice automatically.

One Flat Subscription

No sneaky price increases, no per-user licensing fees, and zero software limits.

Before Omni StudioMisfit stack
Answering Answering Service$450/mo
Scheduling App$120/mo
SMS Notification Tool$80/mo
Review Generator$99/mo
Estimated total:$749/mo
With Omni Studio
Voice AgentIncluded
Smart CalendarIncluded
Auto-SMS TrackerIncluded
Invoice CollectorIncluded
One Flat Price:$497/mo
From the shops using it

Owners who stopped answering the phone at dinner.

“The first week we had it, we booked 7 emergency calls that came in after 8 PM. That’s thirteen grand in one week I would have been sleeping through.”

Tom M.
Tom M.
Owner · 6-tech HVAC shop · Cincinnati, OH

“I went from working sixty hours a week and barely growing, to working the same hours and adding half a million in revenue. The phone is the difference.”

Mike R.
Mike R.
Reynolds Plumbing & HVAC · 9 techs

“We tried ServiceTitan. Twelve months in we hadn’t been onboarded. Switched to Omni in a weekend. The board feels like ours, not theirs.”

Sarah P.
Sarah P.
Patel Electric · 4 techs
What owners actually ask

The questions from every demo.

Plain answers, not hedged ones. If something here doesn’t resolve it, hit the ‘Talk to us’ button — same person who owns the answer will pick up.

Most don’t — the voice is natural and it books their job in under 30 seconds, which is more than they get from voicemail. If they ask, the agent says it’s an assistant, takes a message, and pings your cell. You can also have it route every call to a human after hours only, or for emergency keywords only. You decide.
No. Omni sits on top of what you run and syncs both ways — bookings, jobs, and invoices stay in step. Most shops keep their CRM for the first months, then move over once the team trusts the board.
Live in 7 days. We forward your number into a sandbox, load your price book and service area, and you hear exactly what your customers will hear before a single real call routes through it.
Every money decision passes a human approval gate you control. Quotes above a threshold you set wait for your tap. Bookings respect your real availability and buffer rules, and anything ambiguous gets sent straight to your cell instead of guessed.
If you answer calls, book jobs, send techs, and chase invoices, yes. HVAC, plumbing, electrical, garage doors, roofing, and more run on the same back office — the price book and scripts are tuned to your trade during setup.
You export your data and point your number back, same day. No long contract, no ransom on your customer list. Month to month after the first month.
Everything is encrypted and audit-logged, with human approval gates on the actions that move money. Access is scoped per role, and we never sell or share your customer data. A full security brief is available on request.
Ready to stop answering the phone at dinner?

Live in 7 days.
$247 your first month.

Fifteen minutes. We’ll forward your number to a sandbox and call it together so you can hear what your customers will hear — before you commit to a thing.

ROI by week 2Live in 7 daysEncrypted & audit-loggedHuman approval gates